Reviews (73)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
November 19, 2024

Our experience has been over the moon! Their tech support is so patient and kind answering every question. The software is robust and much more than we need but it is working very very well with our business.

Thank you Sku Labs!!!

The Recycled Planet
United States
3 months using the app
September 4, 2024

highly recommend SKUlabs .

I am beyond impressed with their professionalism and customer service. For those of use with less tech experience learning a new APP can be frustrating. Alex has gone above and beyond in providing not only timely responses but is available in real time as well to help me out.

There are parts of the APP that need some changes but SKU has been willing to work with us and we look forward to some of those changes being implemented.

5/5 for customer service

Doc of Detox
Canada
7 months using the app
April 8, 2024

SKUlabs is a great fulfillment software that can grow with the complexity of the business. It has the ability to manage inventory well, create efficient fulfillment processes, and if they don't have the solution for something they have a strong team that will work with you to develop the solution or put something in place that works while development catches up. They are very responsive and take each request seriously. It is a seamless integration with Shopify and has enough customizable features to work for companies with different needs. We tried to leave SKUlabs briefly and missed its intuitive features too much.

Crossrope
United States
Almost 4 years using the app
October 27, 2016

10/10 would recommend! Great platform and tool which we use 24/7. Their support is unmatched and we're obsessed.

I'm confident there isn't anyone who has all the features SKULabs offers. Everyone else is limited to one feature.

SKULabs also integrates with ALL the top platforms and ALL the major carriers!

Penetrex
United States
About 7 years using the app
December 6, 2017

We use skulabs at our warehouse with different built in zones. The software works well most of the time, and the glitches we have ran into have been rectified by SKULabs support.

Scan to batch has worked out well for us.

Sweetlegs Usd
Canada
Almost 7 years using the app
February 10, 2022

This app has been a great fit for our businesses, and we haven't had any issues with it like we have others. Highly recommend!

justvial
Canada
Almost 6 years using the app
February 14, 2018

SKULabs is a great app! Managing inventory across multiple channels can be a huge hassle but skulabs makes it easy. Integration was a breeze with help from Josh and his team. I highly recommend.

Gwendelicious
Canada
Almost 6 years using the app
October 14, 2019

We rely heavily on inventory management and shipping solutions to ensure inventory accuracy & efficiency. We found there are many systems on the market but few come even close to SKULabs. Some try to do too much and others just don't deliver. SKULabs do what they say and do it very well. Even better - it just works! Since using SKULabs our pick times have decreased by nearly half. Pick and ship accuracy have also improved thanks to SKULabs robust system which verifies barcodes as correct before releasing them for shipping.

Finally, the support provided by SKULabs is fantastic. It isn't outsourced, so you know you're dealing with the SKULabs team which means they can deal with the question quickly. They are responsive and updates are regular so you know they too are investing and improving their product.

If SKULabs isn't on your list of warehouse and inventory management systems then it should be.

socksforliving.com
Australia
About 5 years using the app
January 3, 2020

There are so many ways to use this software to maintain and grow your business! We are so thankful we have been able to expand enormously just by using this affordable program, Try it for a month! You will not be disappointed

Good2GoCo Inc.
Canada
Almost 5 years using the app
March 16, 2018

Refreshing & re-assuring for someone in the UK.

As we're in the UK we found it really difficult to find a system to suit our needs. We tried using a UK based system for 6 months and ran into nothing but issues especially around support actually fixing bugs.

We've only been using SKULabs for a few weeks but so far the experience is great. The software isn't perfect, especially if you're outside the US/Canada, HOWEVER, the support team are fantastic and often roll out development changes for you very quickly to address issues/provide enhancement.

Highly recommended!

Ecwizard
United Kingdom
Almost 5 years using the app