Reviews (73)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
February 11, 2020

First, Josh and Brent have been great at answering all my questions and listening to the new feature requests as it relates to our specific business needs. Prior to SKULabs, we used a very complex order/inventory management solution. Onboarding took several months and training our new staff was equally as challenging. This is one of the main reasons we love SKULabs so much, it's all contained in one ecosystem which made setup much faster. Secondly, onboarding/training our new employees is so much easier. We love SKULabs and in a short time period, it has already made our business more efficient as we scale our operations. I highly recommend the platform!!!

Hitched
United States
About 2 years using the app
June 11, 2023

When Stitch Labs shut down, we looked at several alternatives for inventory management. I went with a different provider for six weeks until I couldn't take the quirky interface and the bizarre errors anymore.

With only 30 days left to find a solution, I contacted SKULabs, who pulled through in the clutch.

Not only is the interface so DAMN simple to use, but their support documents are fantastic. And when there is a problem, the team is great about responding quickly (even on weekends) in a helpful, thoughtful, 'we get you're stressed out about this', kinda way.

Not like the 'WTF did you break and why is it now my problem?' attitude that some other Shopify app developers can give you.

It might cost more than other solutions, but having an app that is simple for my team to use, is everything.

Resin Obsession
United States
About 2 years using the app
January 22, 2018

Excellent app! Extremely convenient interface. All the features we need.
The price is very reasonable. The customer support is the best.

Bestpysanky
United States
About 2 years using the app
Edited November 1, 2016

We use SKULabs every day to fulfill orders and keep track of inventory. It is easy to use and works on multiple devices. It also works with several different carriers (we use USPS, FedEx and DHL daily). Customer support is fast and helpful and always gets back to us quickly. Highly recommended!

The Wild Unknown
United States
About 2 years using the app
October 27, 2016

At Flux, we like to say we have the #1 portable charger for iPhone and Android. We chose and continue to use SKULabs daily since it is the #1 platform to manage our store, supplier orders, inventory, shipments, orders, etc. It is truly incredibly how feature rich this platform is!

We're able to connect all of our sales channels and literally fulfill orders as they come in! It's insane. PS. They have this cool tool called "Rules" where you can set rules for certain shipments/orders/products and it saves HOURS when you're shipping orders!

The 14-day trial is amazing because after a few days, you know you can't live without it.

Flux Chargers
United States
About 2 years using the app
August 8, 2017

We use SKU labs every day - it works great for our business and they are quick to help with issues. There are definitely some features that they need to improve on such as the way there kits are structured and that you can't see if a product was barcode scanned. We continue to give them feature ideas and hope to see them developed in the future but it is great for our needs right now.

Siccups
United States
Almost 2 years using the app
October 27, 2016

SKULabs is crucial for our business. We run everything through it and it has served us well! Their support team and developers are great and have even gone out of their way to ensure the product fits our needs perfectly.

We will continue to use them and recommend everyone who is looking for an all-in-one tool to consider them!

Pure For Men
United States
Almost 2 years using the app
July 21, 2020

We have found SKULabs a pleasure to work with, a rare find in the 'app world'. They are willing to work with you and your stores needs, available on the phone and don't hide behind chats or emails. Can't shout about them enough - our only regret is not finding them sooner!

Frenchic Furniture Paint
United Kingdom
Almost 2 years using the app
August 8, 2017

We have evaluated several Inventory / Order / multichannel management services and SKUlabs has all the features and marketplace integrations that many don't and charge much more. Inventory management and syncing QTY's to US and UK shopify stores / Amazon globally (FBA and Seller fulfilled Prime) / walmart.com / ebay marketplaces keeps them all up to date from Skulabs centrally. Batch order processing is a huge timesaver for us. Our goal was to have a central tool for inventory management and order processing (picking / packing / shipping)

Razr Touch
United States
Over 1 year using the app
January 22, 2016

If you are thinking about implementing an order management system for your store you should definitely consider using SKULabs!

I have a Shopify store and I carefully reviewed all other order management systems with integration to Shopify before choosing SKULabs and I cannot have made a better choice. SKULabs has advanced functionality for order management, order picking, automatic purchase order generation and much more. It has a beautiful modern look and feel, it’s impressively fast and it’s very easy to use and very easy to implement despite its advanced functionality.

What’s even more impressive is their customer service, I have just not experienced anything like it before. Every time I post a question using their chat, I get a reply within seconds!! If a had an issue, they always start to work on it directly and it’s normally fixed within a couple of minutes.

They have also implemented all request I have had for new functionality either the same day or within a couple of days. I have of course not asked for functionality that I don’t think would be good for others, but it’s just amazing how they have adhered to it and implemented it quicker than I could have imagined.

I normally don’t write reviews but SKULabs and their service is exceptionally impressive! Go ahead and give them a call, you will definitely not regret it. Feel free to reach out to me as well if you have any further questions.

Ludvig

Lanthandeln
Sweden
Over 1 year using the app