SKULabs

I have a brick and mortar model train museum. We run trains for our guests. Two years ago we decided to start selling trains to pay for it. I installed Quickbooks desktop and Quickbooks POS. Later we built an eCommerce website using Prestashop. We sold something every now and then, and it was no problem. Then the business grew. And grew. We were having problems. Where was the inventory? What had we ordered? It took lots of steps in multiple systems to sell and ship stuff. Oh yea, we were on eBay too. They get really cranky if you sell something you don't have.

We installed Shopify and linked it to Quickbooks. We moved to Shopify POS. Then we found and installed SKUlabs and it made our fulfillment processes much easier and much more organized. We use it for issuing POs; updating inventory; managing fulfillment and for keeping track of preorders. We have a lot of preorders.

They have been terrific to work with. I've had lots of questions and I have needed lots of help, like setting up the printing of my price tags. Their customer service has been very good. I moved Quickbooks to online so as they develop those interfaces, I am looking forward to that integration, so that's not done yet. I'm still learning QBO.

Here's a summary of how the business process works. When a new product catalog is released I import the products into both Shopify and QBO. Shopify loads SKUlabs. I collect online preorders from customers in Shopify and they flow to SKUlabs and I issue POs from there. When I receive the products from the vendor in SKUlabs, it updates Shopify. I load the vendors bill in QBO for payment. I send invoices in Shopify. As they're paid, the transaction comes back into SKUlabs for shipping and off to QBO to be recognized.

For in stock purchases, Shopify sends it to both systems for shipment and recognition. In SKUlabs managing the orders are very easy. I use their tagging system to Seperate orders from preorders, holds, etc. I add notes to orders. I moved the shipping to them from Shippo and bought a scale. No problem.

This isn't fully automated yet. I still need to do more with the platform. But we are off to a good start. These guys have been terrific. My wife and I both have full time jobs, this is a part time thing for us, but sales have really climbed. These guys have helped us a lot.

SkuLabs used to be great when we first signed on a few months ago. Now it feels like their server is extremely slow and sync button woulnd't even work on most days. Most days we try to trouble shoot and waste so much time talking to their suppor team.

Other than that, love everything else!

This app is everything we needed and more. I have been very happy with not just the product but the service afterwards. Anytime I needed help there was Josh that helped expeditiously. Easily the best add on that we use for our stores.

Game Changer, This app is streamlining order fulfilment and finished good inventory management. The SKULabs team is very quick to respond with questions and helps navigate the system.

If you're looking to up your inventory control game, this is the way to go. Hands down they have the best support team I've dealt with. Integration with Shopify was a breeze and they made the onboarding process as simple as it could be. I highly recommend it.

SKULabs helps to organize your inventory efficiently with your listings at once. Its easy to learn, user friendly UI, and last but not least user friendly developers who are willing to help and make what user needs. The best inventory system so far for its price range !

Easy to use, knowledgeable staff and support with this app. If you have many orders a day, this will get you operating efficiently. The best thing is the data automation. thanks SKUlabs

What a killer app! We took advantage of the 14 day trial and just signed on as a customer. The app UX couldn't be better... it's pleasing to look at and simple to use.

We sell our products through many trading partners outside of Shopify and keeping our inventory count was one of our challenges. Problem is now solved with SKULabs.

When a question came up, I reached to SKULabs by phone and they were great. Customer happiness is a big priority. We couldn't be happier!

We've been using Skulabs for almost 17 months now and we're really happy that we found them. It has a lot of features that we want and really easy to use. We was with BigCommerce at first then moved to Shopify and with every platform, it runs smoothly, no problem at all. When it comes to support, the team is the best. Alex, AJ, Mat, Brad ... anyone of them is very knowledgable and easy to deal with. They usually reponse within 30 mins and sometimes offered to call to help resolving the problems quick. We can't ask for more! Will definitely stay with Skulabs as long as we can.

I use Shopify to manage orders, however, it can't really help me to reduce the packers' packing errors.
So, I've been looking a long time for something like Skulabs which can help me to reduce the errors when fulfilling orders, and Skulabs is exactly what I need.
The interface is very easy to use, and I love the sound when fulfill the order. :)
Brandon is very kind, and always respond very fast with any of my questions!
I will definitely recommend Skulabs to anyone who struggled to find an app to reduce the order fulfill error.