SKULabs Inventory and Shipping

What a killer app! We took advantage of the 14 day trial and just signed on as a customer. The app UX couldn't be better... it's pleasing to look at and simple to use.

We sell our products through many trading partners outside of Shopify and keeping our inventory count was one of our challenges. Problem is now solved with SKULabs.

When a question came up, I reached to SKULabs by phone and they were great. Customer happiness is a big priority. We couldn't be happier!

We use SKU labs every day - it works great for our business and they are quick to help with issues. There are definitely some features that they need to improve on such as the way there kits are structured and that you can't see if a product was barcode scanned. We continue to give them feature ideas and hope to see them developed in the future but it is great for our needs right now.

I have a brick and mortar model train museum. We run trains for our guests. Two years ago we decided to start selling trains to pay for it. I installed Quickbooks desktop and Quickbooks POS. Later we built an eCommerce website using Prestashop. We sold something every now and then, and it was no problem. Then the business grew. And grew. We were having problems. Where was the inventory? What had we ordered? It took lots of steps in multiple systems to sell and ship stuff. Oh yea, we were on eBay too. They get really cranky if you sell something you don't have.

We installed Shopify and linked it to Quickbooks. We moved to Shopify POS. Then we found and installed SKUlabs and it made our fulfillment processes much easier and much more organized. We use it for issuing POs; updating inventory; managing fulfillment and for keeping track of preorders. We have a lot of preorders.

They have been terrific to work with. I've had lots of questions and I have needed lots of help, like setting up the printing of my price tags. Their customer service has been very good. I moved Quickbooks to online so as they develop those interfaces, I am looking forward to that integration, so that's not done yet. I'm still learning QBO.

Here's a summary of how the business process works. When a new product catalog is released I import the products into both Shopify and QBO. Shopify loads SKUlabs. I collect online preorders from customers in Shopify and they flow to SKUlabs and I issue POs from there. When I receive the products from the vendor in SKUlabs, it updates Shopify. I load the vendors bill in QBO for payment. I send invoices in Shopify. As they're paid, the transaction comes back into SKUlabs for shipping and off to QBO to be recognized.

For in stock purchases, Shopify sends it to both systems for shipment and recognition. In SKUlabs managing the orders are very easy. I use their tagging system to Seperate orders from preorders, holds, etc. I add notes to orders. I moved the shipping to them from Shippo and bought a scale. No problem.

This isn't fully automated yet. I still need to do more with the platform. But we are off to a good start. These guys have been terrific. My wife and I both have full time jobs, this is a part time thing for us, but sales have really climbed. These guys have helped us a lot.

THEY GAVE AMAZING SERVICE even if it was my mistake they fixed it all with no problem!!!!! you need to have patience to understand how it works but it works great.

SKULabs is highly recommended! Their tech support is top-notch, answering my calls both quickly and efficiently. I have yet to have an issue I couldn't resolve quickly with them. Do yourself a favor and try their app!

Refreshing & re-assuring for someone in the UK.

As we're in the UK we found it really difficult to find a system to suit our needs. We tried using a UK based system for 6 months and ran into nothing but issues especially around support actually fixing bugs.

We've only been using SKULabs for a few weeks but so far the experience is great. The software isn't perfect, especially if you're outside the US/Canada, HOWEVER, the support team are fantastic and often roll out development changes for you very quickly to address issues/provide enhancement.

Highly recommended!

Just switched to SKULabs from StitchLabs and couldn’t be happier. Great customer service and much less complicated than the latter. Highly recommend after the nightmare that was Stitch.

SKU Labs is an A++ company. They have amazing support. The app is very easy to use and if you have any problems they are willing to jump on a call / screen share to try and help. I would highly recommend this app for anyone selling across multiple channels.

We use skulabs at our warehouse with different built in zones. The software works well most of the time, and the glitches we have ran into have been rectified by SKULabs support.

Scan to batch has worked out well for us.

Totally flabbergasted by the owners of this app. First we are promised API access at their lowest tier. Then they say "no, you need to pay an extra $6000 a year for API". We say ok no API and then they refuse to service us teling us that "our attitude is not right". Absolutely disgusted. Stay well away.