Reviews (326)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration and real-time syncing, which streamline operations and enhance product management. Its user-friendly interface is easy to navigate, even for those with minimal technical skills. Excellent customer support, along with multi-currency and multi-language capabilities, effectively supports global market expansion. AI-driven tools also significantly boost product visibility on TikTok, increasing sales and customer base.

Edited February 11, 2025

Rawail's tech support service on TikTok SPL was exceptional. I would rate the overall support I received from Rawail with 5 stars. She was knowledgeable, friendly, and provided clear solutions. The speed of the support provided was also impressive, deserving a 5-star rating. Rawail's quick response and efficient problem-solving ensured that my issue was resolved promptly. Overall, I am very satisfied with the support experience and would highly recommend Rawail for her outstanding assistance.

Winter Sunshine Marketplace
United States
3 months using the app
November 21, 2024

I had a few challenges with the syncing process, but Nayyab from SPL’s support team was incredibly helpful. She was very patient with me and offered clear instructions on how to fix the issue. After our conversation, everything worked perfectly, and Nayyab made sure to follow up with me later to confirm that everything was still functioning as expected. I’m extremely impressed with the level of customer support SPL offers, and I will continue to use their app for all my future needs.

Cabo Threads
United States
About 2 months using the app
SlashCart Pvt Ltd replied November 22, 2024

We agree, if you use Shopify, and selling on TikTok Shop, SPL is a must have!

November 18, 2024

I was blown away by the care and support I got. Every question I had was answered, and the help was next level. Being able to communicate easily with Zarmina and share all my concerns without waiting around was awesome! I felt super supported and confident in using this platform. Can’t wait to see where this app takes me!

JackFit
United States
About 2 months using the app
SlashCart Pvt Ltd replied November 21, 2024

Thank you so much, and we couldn't agree more. We love reading reviews like these! We are very happy with your success.

November 19, 2024

The support team at SPL is fantastic! Zarmina helped me get set up with my store, and after linking everything, the app works great. Syncing orders and inventory is super quick, but names and prices take a little longer. One issue for me is that it doesn't sync customer profiles, leading to some duplicates in my system. Without proper order syncing, I miss out on key sales reports I rely on. I’ll probably need to look for another solution for now, but if they can fix the customer profile syncing, I’ll definitely be back!

VitalSpark Solutions
United Kingdom
About 2 months using the app
SlashCart Pvt Ltd replied November 21, 2024

Thank you for your amazing review! We strive to make the Shopify x TikTok Shop integration seamless and are constantly upgrading our product with new features.

January 21, 2025

Amazing support and a great application for TikTok Shop integration! I love how simple and user-friendly it is.

GoodbyHello Furniture
United States
About 2 months using the app
January 7, 2025

What really stands out is their customer support! Whenever I’ve had a question or issue, the team has been super responsive and helpful, providing fast solutions and going above and beyond to ensure everything runs smoothly. Highly recommend this app to any e-commerce seller looking to tap into TikTok's massive audience!

BJPKPK
Hong Kong SAR
About 1 month using the app
November 18, 2024

Anna helped me get everything set up for syncing products with SPL, and once it was linked, everything worked seamlessly. Syncing orders and inventory is lightning fast, though names and prices take a little longer. However, there’s an issue with syncing customer profiles, which causes duplicates in my system. This results in missed orders and important sales reports. I still recommend SPL, but be aware of this issue. If they fix the syncing problem, I’d definitely consider coming back.

Vibe Couture
United States
28 days using the app
SlashCart Pvt Ltd replied November 21, 2024

Thank you so much, and we couldn't agree more. We love reading reviews like these! We are very happy with your success.

December 2, 2024

SPL’s real-time updates and ease of use make it a great choice for TikTok integration. Customer support especially from Zara has been excellent making the app even better.

Onyx Raffles
United States
25 days using the app
SlashCart Pvt Ltd replied December 4, 2024

Thank you for your amazing review! We strive to make the Shopify x TikTok Shop integration seamless and are constantly upgrading our product with new features.

December 2, 2024

SPL has simplified my Shopify-to-TikTok integration. The support team, especially Anna, is fantastic, always ready to resolve any issue. Highly recommend this app to others.

Whoopsie apparels
United States
About 2 months using the app
SlashCart Pvt Ltd replied December 4, 2024

Thank you for your amazing review! We strive to make the Shopify x TikTok Shop integration seamless and are constantly upgrading our product with new features.

November 20, 2024

Running a business means dealing with technical issues from time to time, but SPL’s customer support team made it a lot easier. I had some questions regarding product sync, and Zarmina responded quickly with a solution. Her guidance was invaluable in helping me navigate the issue, and he made sure I understood every step of the process.

ThanksMart Goods
United States
About 2 months using the app
SlashCart Pvt Ltd replied November 21, 2024

Thank you for your amazing review! We strive to make the Shopify x TikTok Shop integration seamless and are constantly upgrading our product with new features.