TikTok Shop Connector — SPL

TikTok Shop Connector — SPL

Reviews (231)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, enhancing efficiency with real-time syncing of products, SKUs, and pricing. They find the interface user-friendly for all technical levels and praise the exceptional customer support, especially from team members like Rawail and Ryan, for easing setup and troubleshooting. The app's multi-currency and multi-language features are beneficial for reaching a global audience, and its AI-powered tools and customization options significantly boost product visibility and sales. Merchants report that the app has positively impacted their e-commerce strategies, allowing them to focus more on business growth.

October 28, 2024

Arranged 2 calls, both not attending.
Try to connect to live chat multiple times, which is never live. Never able to connect anyone
Support is non exist.
Will move on to other company which offer the same function but with better service.

Carbon Factory
United Kingdom
2 days using the app
SlashCart Pvt Ltd replied October 31, 2024

Hi, thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by our unavailability during the period from October 27th to 31st, which was clearly marked in our app banner. Our support team was on a scheduled holiday, and we regret that this affected your experience.

We're committed to providing reliable support and are here to assist you now. If there’s anything specific you still need help with, please don’t hesitate to reach out—we’re fully operational and ready to address any concerns you have. Thank you for giving us the chance to improve, and we hope to restore your confidence in our service.