What is Smart Boxing?

Smart Boxing lets you charge dimensional live rates to your customers at checkout.

Book a Personal Demo

If you want a personal app tour, head to our website or the 'Support' page within the app to book a demo.

Why You Need It

Major shipping carriers like Canada Post, USPS, and UPS, charge for shipping based on the dimensional weight of a package; a single packing peanut in a fridge-sized box will be exponentially more expensive to ship than a lead paperweight in a shoebox.

The problem with Shopify's live shipping rates is that you are allocated one package dimension to send off to a shipping carrier. If you only fulfill orders using one box size, this usually won't impact you. For the thousands of stores who ship using a variety of box sizes, your customers won't be charged the right price for shipping, leaving you with increased abandoned carts or paying out of pocket for the difference in shipping cost.

How Smart Boxing Works

• Input dimensions for the products in your store
• Add the dimensions of the soft packages (polybags) and box sizes you ship with
• Connect your preferred shipping carrier
• Start your 14-day trial to start charging accurate live rates to your customers at checkout.

Features

• Charge accurate dimensional shipping rates to your customers at checkout.
• Assign a fixed length and width, and a maximum depth to your polymailers. Our exclusive FlexDims feature automatically reduces the depth based on the products being packed, returning the lowest possible shipping cost to your customers.
• If an order requires multiple boxes to ship, SmartBoxing will calculate the most efficient boxing and split the order into multiple packages.
• Fulfill orders faster by sending the packing details to your order notes. Packing details include the box/boxes used for the calculation and the products that go in each.
• Assembly required? Set multiple dimensions/weight of packaging for a product, ensuring customers are paying the right price for shipping on multi-piece items.
• Assign costs for your packages to be blended with your live rates at checkout.
• Have a large product mix? Export your products into a CSV file to quickly add dimensions.
• Assign percentage or dollar-based values to mark up or mark down your shipping rates

Supported Carriers

Canada Post, USPS, FedEx, DHL, UPS

You Should Know

All third-party shipping apps for Shopify require Shopify's third-party calculated rates feature. If you are on the Basic or Shopify plan, please contact Shopify Support to get this feature added to your store.

You Should Also Know

Third-party rating apps don't have access to Shopify's discounted shipping rates. You can create a % discount within the app to mimic Shopify's rates.