Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design, easy installation, and features like real-time chat and abandoned cart recovery, which boost customer satisfaction and sales. They value its customization options, mobile-friendliness, seamless integration, and the statistical data it provides. The customer support team is highly praised for their quick and effective solutions. The app's free usage makes it a favorite among startups. Merchants are looking forward to future updates including automated options and email and SMS marketing.

July 30, 2023

App options allow for easy customization, very simple directions to set up. Their tech support was also prompt with reaching out directly to me to answer any setup questions I had. They sent me a direct link to watch (less than 10min) and it provides step by step instructions on how to setup the abandoned cart emails feature. Everyone needs this APP!!!

United States
About 8 hours using the app
April 5, 2023

The Abandoned Cart app is an excellent tool for any business looking to recover lost sales and boost revenue. The app is easy to install and use, and it allows you to set up automated campaigns that target customers who have abandoned their carts. You can customize your campaigns with personalized messages, discounts, and other incentives to encourage customers to complete their purchases. The app also provides detailed analytics that helps you track your results and optimize your campaigns. Overall, the Abandoned Cart app is a must-have for any e-commerce business that wants to increase sales and improve customer experience.

26 minutes using the app
January 10, 2023

its a very amazing app over all. so many customization options are available. their customer support is the most helpful i have ever seen hands down and they told me about all the new features they will be adding in the future which were so many including e-mail and sms marketing. im glad i came across this app

Winter Boots Days
4 months using the app
Edited June 27, 2023

The app was great and now they have made alterations to the features and added automations. The app works better than before and is extremely user friendly.
Just need to set up and they take care of the rest.
The support team is fantastic. With the new changes, I wanted to understand the functioning and the support staff got in touch with me instantly.
Thanks to Mr.Shubhankar Dhama for giving me a perfect understanding of the new features and guiding me with the steps. He was very patient and kind, solved all my queries too. He also introduced new apps for my business. Overall very happy with the support I received.

Beauteous Bows
5 months using the app
February 8, 2023

The app is very easy and handy. customers are more likely to follow up on WhatsApp and with this app this task becomes handy. Also, it's giving all abandoned checkouts in one place with a customized text message which will ease the work of creating a template. It is a good app overall.

36 minutes using the app
November 10, 2022

You can use this app to manage customer support and retain your customers. I would like to see a few more features added to this platform. However, it's definitely a reliable place to begin if you're looking for a tool to manage your customer support via WhatsApp. I like how easy the platform is to use and how the user interface/user experience is better than any other API platform that I have seen! However, I have had issues with their Customer Support, so I hope they address that as well!

Aariana Wellness
About 1 hour using the app
November 17, 2022

I had just installed it. So far looks ok. I think the APP is easy to set up. I do wish that WhatsApp business itself has chatbots functions though. Right now setting up the quick replies and will update here again after using this for a few days more.

MJ Store SG
38 minutes using the app
February 7, 2023

This app is very simple and user friendly to set up. One can reach customers directly through whatsapp and the customers can directly reach out on the whatsapp business number provided. Also provides the ability to follow up on abandoned cart. The customer service person responded to my query in 30 sec and helped me set up the whole app and settings. Very nice and helpful - strongly recommended.

38 minutes using the app
March 3, 2023

I recently had an issue with the app and reached out to their customer support team for assistance. I was fortunate enough to get connected with Ruby, who was extremely helpful throughout the entire process. She patiently listened to my issue and provided me with a quick and effective solution.

In addition to the excellent customer support, the app itself is also fantastic. It's user-friendly and has all the features I need to manage my tasks efficiently. I particularly appreciate the app's sleek design and intuitive interface, which make it a pleasure to use.

Overall, I highly recommend this app and commend Ruby for her outstanding customer service. Thank you for a great experience!

3 months using the app
January 12, 2023

I recently had the opportunity to use this app and I have to say, I was thoroughly impressed. The installation process was incredibly easy and straightforward, taking just a few seconds to complete. Once set up, the app was simple and easy to navigate, making it accessible for users of all skill levels.

One of the most impressive aspects of the app was the level of support provided. Whenever I had a question or encountered an issue, the support team was quick to respond and provide helpful solutions. Their dedication to ensuring a positive user experience is truly impressive.

I highly recommend this app for anyone in need of a convenient and user-friendly app. The developers have done an excellent job in creating an app that is both easy to use and packed with useful features. The support team is top-notch, making the experience even better. It's a great app for those who need an easy and helpful tool to use. ⭐⭐⭐⭐⭐

Sb Vastra Designer
About 1 hour using the app