Smart FAQs

Smart FAQs

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
Hexabu Labs

Turn your FAQs into instant answers with an AI-powered search widget and chatbot.

Smart FAQs turns your existing FAQ content into instant, reliable answers for customers. The AI-powered search widget and chatbot respond exclusively using the FAQs you create, so every response stays accurate and fully under your control. Whether customers use the FAQ page search or the site-wide chatbot, they get immediate help. When no matching FAQ is found, the question is logged so you can fill the gap and reduce repetitive support tickets.

Smart FAQs turns your existing FAQ content into instant, reliable answers for customers. The AI-powered search widget and chatbot respond exclusively using the FAQs you create, so every response stays accurate and fully under your control. Whether customers use the FAQ page search or the site-wide chatbot, they get immediate help. When no matching FAQ is found, the question is logged so you can fill the gap and reduce repetitive support tickets. more
  • Rich text FAQ editor with categories and tags to organize your content
  • AI-powered search and chatbot that answer questions using your FAQ content
  • Analytics for search terms, unanswered questions, and engagement
  • Automatically creates a dedicated FAQ page in your Shopify store
  • Bulk import your existing FAQs from a CSV or Excel file

Languages

English

Pricing

Choose the plan that best fits your business.

Basic

Free

Features

  • Up to 25 FAQs
  • AI-powered search & Chatbot
  • Basic Customization
  • Embed Multiple Sites
  • Bulk Import/Export
  • Rich Text Editor
  • Easy Setup
  • Unlimited Page Views

Premium

$29 / month

Features

  • Everything in the Basic plan, and:
  • Up to 500 FAQs
  • Write with AI
  • Advanced Customization
  • Analytics & Insights
  • No character limits
  • Hide Powered-By Link
  • Priority Support

14-day free trial

Advanced

$60 / month

Features

  • Everything in Premium, and:
  • Unlimited FAQs
  • Orders integration
  • Products integration
  • up to 3 display languages
  • SEO & AEO support
  • Priority Support
  • Early access to new features

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating
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Support

App support provided by Hexabu Labs.

Developer

Launched

February 20, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Products, orders, Online Store

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • Edit Online Store

    Online Store page content on a path controlled by the app, Online Store pages

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