Tiny SEO Speed Image Optimizer

Tiny SEO Speed Image Optimizer

Reviews (2,413)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing site speed and SEO on Shopify stores. It automates tasks like image optimization and fixes broken links, saving time and improving website performance. The user-friendly interface and competitive pricing add value, while responsive customer support enhances the user experience. Merchants note significant improvements in loading speeds and overall store performance.

June 19, 2023

it's really nice app to help compress and optimize the img and and speed. And Julia is very nice and patient to share the tips to help me. i would like to give 100 starts to her help,lol

Mefirt
Hong Kong SAR
About 4 hours using the app
November 2, 2022

Super easy to use and super fast customer service and helpful. I received lot of tips and recommendations, how to improve my e-shop. Do recommend!

njom.ee
Estonia
About 4 hours using the app
October 22, 2023

Super easy to use, straightforward, lots of helpful guides to support independent troubleshooting.

Munchy Merchy
United States
About 3 hours using the app
September 22, 2022

I used the app, I needed support and I was well attended to, I recommend the app, the support is wonderful! Thanks

Brinie
Brazil
About 3 hours using the app
Edited August 23, 2023

I used the trial version, they charged me $19. Although I deleted the application and canceled the membership, my bill seems to be renewed. It was said in the comments that you were misleading and cheating, but I didn't care, but I'm sorry to say that it is true. Nobody is helping me. I will report you on Shopify and Google.

*They quickly resolved my issue and refunded my money. Thank you for that.

hiandco.com.tr
Türkiye
4 days using the app
TinyIMG replied August 22, 2023

To anyone reading this: If you have any kind of issue with Billing, SEO or Store Speed - our customer support is available in our app or through email info@tiny-img.com.

We will help with every concern you have, resolve all issues and provide some extra advice If needed. Just message us, you will not regret It!

Please note that If you publish a review, Shopify will show It to us only after 24 to 48 hours. So to get things resolved faster, just email us at info@tiny-img.com or message our in-app customer support!

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Old response:

The merchant picked the Advanced (which costs 19.99) plan, went through the trial we have and got charged for the plan. But when they reached out to us, we responded immediately and refunded you the full amount: https://prnt.sc/CwSq5w59aUy2

We were able to contact the merchant through social media and resolved the issue for them, they decided to update the review, but still leave It at the lowest rating. And after that we just got ignored.

We would never cheat our customers and we usually respond within the hour. So If you have any billing concerns, feel free to reach out to us and we will sort everything out!

November 2, 2023

;)

decorwall24h.de
Poland
About 3 hours using the app
July 5, 2023

Ottima app, consente un controllo centralizzato dele foto e di apportare modifiche migliorative alla SEO molto facilmente

InCut
Italy
About 3 hours using the app
July 23, 2020

The App seems to do exactly as expected. Seamless delivery. 5 Stars. Thank you and keep up the good work!

Dry Bags
United Kingdom
About 3 hours using the app
March 19, 2021

So far so good :) Chat support is awesome and have already reduced the image sizes substantially on my website. Excited to keep using!

RBelliard
United States
About 3 hours using the app
March 8, 2022

Love the app but what I love even more was the amazing customer service I received from Julia. She was patient and helped me with every step! I am not tech-savvy and this was what I needed. Thank you for a wonderful product with even better customer service!

The Wishing Thorn
United States
About 2 hours using the app