Tiny SEO Speed Image Optimizer
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,413)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing site speed and SEO on Shopify stores. It automates tasks like image optimization and fixes broken links, saving time and improving website performance. The user-friendly interface and competitive pricing add value, while responsive customer support enhances the user experience. Merchants note significant improvements in loading speeds and overall store performance.
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I used it once. To clean up images on shopify. It was great. It ended up costing me alot. Because i Have many varients. But it changed ALL the ALT TeXT that was amazing. Look forward to using all its other features
This is a great app and the customer service is fantastic. Julia spent a long time talking to me on a Sunday, fixed my problem and offered additional suggestions for improving my SEO.
This App is excellent and extremely ease to use.It delivers exactly what it promises by reducing image size and improving website speed.What truly sets TinyIMG apart is the exceptional level of support provided by Simon and team.Their dedication to helpings users goes above and beyond,and their responsiveness and expertise are truly commendable.Whenever I had a question or needed assistance, they were there to provide prompt and effective support.Overall ,I highly recommend Tiny IMG to anyone looking to improve there shopify store.
They are always very helpful and they have always responded very quickly to our questions.
The app is fantastic, and the customer service is exceptional. Always opt for apps with excellent customer service—it's often more crucial than the app itself. I'm extremely satisfied with them. They even detected a fake code on our site and promptly informed us about it. We'll definitely continue using their app.
Tiny SEO Image is incredibly user-friendly and has made a noticeable difference in my website’s speed and SEO performance. Whenever I’ve had a question, customer service has been prompt and helpful. TinySEO has made managing my site’s images a breeze. Highly recommended!
Zero Stars for Snakes!!! They keep charging you after you delete the app before the trial period ends. I was charged twice in the same month for my other store. Here is what they say,
Shopify told us that you need to reach out to them and they will explain where the refund that we issued went. The refund is in Shopify credit and most likely It was used for another app or Shopify plan Itself.
Due to privacy reasons they cannot disclose exactly where It was used, but If you provided both of the screenshots I sent to you - Shopify will explain that we refunded you and where the refund went.
What they said, Sorry for the late reply. I was talking to Shopify about It. So the invoice was created on June 8 (after 3 day trial) and billed on June 30:
And we refunded you on June 22 for the June 8 - July 8 period. You had a single charge and we refunded the full amount.
Here is my app info that had a 30 day trial.
June 21 - App uninstalled
June 4 - App installed
There is no refund credit on my account except one for today and the money does not go back into your account either.
Shopify support is now transferring it to their billing department to resolve the issue.
These people are liars and snakes and will continuously send emails to try to make you sign up again. This app messed up ALL of my stores.
BEWARE INSTALLING THIS APP FOR YOUR STORE!
Update:
We did everything correct here, we refunded the merchant the full amount in Shopify credit, but due to Shopify billing, our issued credit was applied else where.
Shopify told us that the merchant was informed where the credit was applied, but still decided to leave a review while they previously had left us a highest rating review.
Billing reviews are really sad to get due to apps not having control over billing.
Old response:
Hi,
Julia here. I deleted our CEOs reply as I feel really hurt about your review. Please understand that there is no point in not refunding you and ruining our reputation.
We have been in conversation about your 3 stores and I went out of my way and refunded you for all of the 3 stores and for 2 of them I convinced my team to provide you with a free one year trial because you said you cannot afford the subscriptions..
Refund for this store: https://prnt.sc/NHd47e7ULEAJ
Refund for tc-beauty.com: https://prnt.sc/iu4lG9IqVFAl
Refund for olivermontessori.com: https://prnt.sc/lktYKisK5De5
You even had left us a review previously for the quality support I provided. This was your review: https://prnt.sc/Pe_ksKB8PTcK
We even reached out to Shopify and asked if we did something wrong, but they confirmed that we did everything correct: https://prnt.sc/1d4hnzeLxYJF
And again, caring for you I reached out to Shopify today and pushed them to do a direct refund faster. Which they did for True Colour Beauty and Oliver & Company Montessori Toys.
I really cared for you when we were talking, helped as much as I can and because of the Shopify billing misunderstanding you're calling me a liar, a snake. I feel really hurt as I gave out my best for you. :(
I wish we could have a conversation between us and I could again explain where Shopify support misinformed you and that we did everything correct like Shopify superior support said: https://prnt.sc/1d4hnzeLxYJF
Chris is very knowledgeable and saved me many hours of work with his advice! Awesome app! thanks for the support
Fast and knowledgeable customer service, Julia is amazing!
Tiny IMG has significantly improved the optimization of my website's images and speed. Whenever I need assistance, their representatives are readily available to provide prompt help. I had the pleasure of chatting with Julia, who gave me valuable information on the steps I need to take to improve my website's traffic. Tiny IMG has tools that I didn't even know I needed until they were explained to me. I highly recommend this app to anyone looking to make their website SEO-ready.