Tiny SEO Speed Image Optimizer
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,432)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing site speed and SEO on Shopify stores. It automates tasks like image optimization and fixes broken links, saving time and improving website performance. The user-friendly interface and competitive pricing add value, while responsive customer support enhances the user experience. Merchants note significant improvements in loading speeds and overall store performance.
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Exceptional Customer Service and Swift Problem-Solving - A Must-Have App!
⭐️⭐️⭐️⭐️⭐️
Recently, I encountered a significant issue with my website's meta titles and descriptions not updating correctly. This problem was causing a loss in ranking and an alarming number of search engine warnings. Naturally, I reached out to the TinyIMG support team for assistance.
The responsiveness and expertise of the team, particularly Martin and Julia, were nothing short of impressive. Martin was quick to engage and diligently worked to understand the core of the problem, requesting necessary details like screenshots and error messages. When the issue persisted after initial attempts, Julia stepped in with her expertise, identifying the root cause as a conflict from a previously installed SEO app.
Julia's ability to diagnose and fix the issue, which involved theme code adjustments, was remarkable. Her swift action not only resolved the problem but also restored our website's SEO metadata integrity. Moreover, she provided a handy tool to verify that the metadata was correctly updated, demonstrating their commitment to thorough service.
What truly sets this app apart, however, is the team's dedication to customer service. Their approach was not just about fixing a problem but ensuring that I, as a customer, felt supported and informed throughout the process. The willingness to go above and beyond, coupled with their evident skill set, makes this app an invaluable asset for any Shopify store owner.
The problem-solving prowess, combined with the courteous and professional demeanor of Martin and Julia, has left me thoroughly impressed. I highly recommend TinyIMG to anyone seeking a reliable, user-friendly app with a support team that genuinely cares about your success.
Thank you, TinyIMG team, for your exceptional service and for ensuring my weekend was worry-free!
Well I must say I appreciate the courtesy of the customer service reaching out to make sure that I was running the app properly. As a beginner I was able to activate all of the features available.
Really nice app, saves a ton of time! The best thing is the support tho, they are the best!
Great customer service from Simon, sending me necessary information for set up of the app and and also additional tips for SEO such as blog posts and more. Thank you so much Simon, you've given me some work to do but if it means more visibility on search engines then all the better!
Great customer service and support. Learnt a lot about SEO optimisation and seen improvements in my organic traffic already.
Amazing Service from Julia got our site speed to where we wanted it. Always on hand to help.
This is an extremely helpful tool with an awesome support system! Simon was extremely helpful.
Great app and great service
very helpful, I highly recommend this app
Terrible predatory app.
I used the trial version and ran through a few images. I didn't see the results I wanted and cancelled before the end of the trial. They still charged my shopify account $67!!
Stay far away, just optimize your images yourself. You'll have better results anyway without another app slowing your store down.
Update:
It's really sad to get review for billing, especially when our app did everything correct.
We reached out to the merchant, explained why they got charged and refunded the full amount: https://prnt.sc/z0FhukoML3v_
The reason the merchant was charged is because they used the app over trial, uninstalled and got charged at a later date for the pending charge. This happens all the time and we always refund on request.
It's really sad to see reviews instead of receiving an email for billing issues when we can resolve them within minutes, especially when we get reviews published only after 24h or more so we cannot react fast to the issue at hand.
We wish the merchant all the best and hope their store succeeds!
Also If you are reading this review, just email us and we will sort out all of your billing issues within 24 hours of your email!