Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctionality, including image optimization, meta tags editing, SEO reports, and fixing broken links. They find it user-friendly and value its AI capabilities for generating meta titles and descriptions. It's effective in enhancing site speed, search engine rankings, and user experience, leading to increased store traffic. The customer service, particularly from team members like Julia, Simon, Eli, and Martin, is highly praised for its responsiveness. The app is also considered affordable and good value for money.

February 25, 2024

Well I must say I appreciate the courtesy of the customer service reaching out to make sure that I was running the app properly. As a beginner I was able to activate all of the features available.

Aspire
United States
14 days using the app
April 11, 2024

Julia was extremely helpful, even for seo outside of the shopify app!

Custom Mouse Pad
Australia
6 months using the app
April 22, 2024

Julia was extremely helpful and patient! I can't wait to see the results this application bring to my online store. The staff is caring and always respond quickly. Highly recommend them :).

Bright Earth Apparel
Canada
5 days using the app
January 31, 2024

Great offers in the plugin. It is not only an image & website speed improver, it takes care of SEO as well. And it does it's work good on my website. Great support by Julia.

Soulshinecreators
Spain
3 months using the app
Edited March 11, 2024

Initially had issues, but the team reached out and provided excellent support.

Mini Materials
United States
8 months using the app
TinyIMG replied March 9, 2024

I want to clarify that It's technically not possible for TinyIMG to slow down a store. What was done on "Mini materials" store - images optimized concluding to 250mb in reductions for 400+ images and asset preloading activation which made the store browsing a lot faster and smoother. We tested the store with and without this feature and the difference is really noticeable.

The Shopify score that is mentioned was re-calculated after our app install (as cache is cleared on the store on "big events" like this) and the actual performance score was shown.

When we investigated the merchants performance score we found the usual suspects: theme adding lazy loading in the incorrect places (which our support suggested to fix and It's mentioned in the review) and large scripts from the theme or apps. None of these can be fixed automatically, but we offered to help the store from our own developers.

The issues we found:

1. Lazy loading on the largest contentful paint added by the theme incorrectly.
2. Two slow apps which one can load faster scripts and one should be replaced.
3. Heavy scripts from the theme and Shopify being loaded on the store.

Our app did a great job on increasing the actual store speed, but the performance score (which does not calculate speed and Is just google page speed insights practices to follow) was not affected due to these simple issues which we offered to fix.

I hope the "Mini materials" store owner responds to us and we help them improve the performance score, not just the speed.

--

If anyone is reading this and has a similar issue - just message our support and ask for our speed expert Eli. He will guide you on the issues that need to be fixed and will fix issues that are really common and easy to resolve!

~ Julia

February 27, 2024

Really good app, I like the free plan that they offer, the customer service is very kind and helpful.

Diateck
Italy
About 1 month using the app
February 19, 2024

This app is very helpful, and the customer service is excellent, especially Julia!!!! They helped us to fix troubleshooting issues with SEO audits and suggest some helpful tips to improve our store. Thank you!

Mani Home Decor
United States
About 1 month using the app
February 6, 2024

As a Shopify store owner, I recently needed help solving an issue with my store's product page speed and contacted Tiny SEO's support. Simon provided excellent service and offered valuable tips for enhancing my store's performance. Also, the features in the app have been very valuable in improving my store's speed.

I plan on using this app for all of my optimizing and SEO needs in the future - would highly recommend!

Stick With Finn
United States
10 days using the app
February 5, 2024

Even beginners can easily perform SEO if they follow the steps.
I think it is very reasonable considering the effort to do it yourself.
The support is also good,
I will improve my skills and try to use it.

adpro-market
Japan
3 months using the app
May 1, 2024

5 stars for this app! I'm so happy with the support I've received so far from the customer service team! They've been super helpful with all my questions, and it's quite an easy-to-use app for someone who has just gotten into SEO. I would recommend it.

AlbertWines2u
Malaysia
1 day using the app