Smart Order Notifications

Send custom rule driven emails based any order characteristics

From $19/month. 7-day free trial.

App highlights

  • Speed tested: no impact to your online store

Smart Order Notifications: take control of your order emails

Key values section

Automate Order Notifications

Streamline your store’s operations by automatically sending your suppliers, vendors, staff, and customers the order information they need.

Trigger, Filter & Send

Trigger event-specific notifications based on customer, product, fulfilment, inventory and payment order data, as well as much more.

Notification Types & Methods

Filter orders & line items. Send via email with CSV/PDF attachments. Deliver emails immediately, delayed or scheduled with order batches.

App details

Smart Order Notifications

Smart Order Notifications

Smart Order Notifications is built for merchants who require control over their order notifications. Reduce the overhead of manually filtering and passing orders to suppliers, vendors, staff, and customers with our easy to use rule creator. Benefit from advanced filtering, customisable email templates, batch notification sending, and order creation on other Shopify stores.

Powerful Use Cases

Smart Order Notifications is limitlessly flexible. Our customers have created rules for hundreds of use cases including:

  • Sending product specific information (e.g. a handbook, usage instructions) to customers who buy a specific product
  • Delivering a daily CSV to a dropshipping partner
  • Preventing fraudulent orders by alerting staff of every order above a specified value
  • Notifying 3PL partners by email or webhook when a customer orders a product they fulfil
  • Scheduling a regular CSV delivery of all orders from customers in a given country to a distributor in that region

Notification Rules

Smart Order Notifications allows you to create rules which specify which orders should trigger a notification and which line items from that order should be included in the notification.

Rules can filter by product SKU, title, and vendor, as well as, destination country, order value, shipping method, order tag and many more.

Notification Methods

Smart Order Notifications provides you with four notification methods:

  • Email: Our email templates support all of the features of the built-in Shopify email notification editor allowing you to create custom designs.

  • Email with attachment: Send a CSV file containing your orders as an email attachment. The format of these files is completely customisable per notification.

  • Webhook: Our powerful webhook feature makes it possible to integrate into multiple third-party systems used by your 3PL, dropshipping partner, franchisee or regional partner.

Send Now or Later

When creating a rule you can decide to send the notification immediately when the order is created or defer and send notifications later as a batch.

Personal Support from a Shopify Veteran

Smart Order Notifications is developed by Kieran, a former Shopify employee, based in the UK, with experience of working in the Shopify API and Plus teams. When you get in touch you’ll get a personal reply.

Launch date

Smart Order Notifications

Smart Order Notifications

Smart Order Notifications is built for merchants who require control over their order notifications. Reduce the overhead of manually filtering and passing orders to suppliers, vendors, staff, and customers with our easy to use rule creator. Benefit from advanced filtering, customisable email templates, batch notification sending, and order creation on other Shopify stores.

Powerful Use Cases

Smart Order Notifications is limitlessly flexible. Our customers have created rules for hundreds of use cases including:

  • Sending product specific information (e.g. a handbook, usage instructions) to customers who buy a specific product
  • Delivering a daily CSV to a dropshipping partner
  • Preventing fraudulent orders by alerting staff of every order above a specified value
  • Notifying 3PL partners by email or webhook when a customer orders a product they fulfil
  • Scheduling a regular CSV delivery of all orders from customers in a given country to a distributor in that region

Notification Rules

Smart Order Notifications allows you to create rules which specify which orders should trigger a notification and which line items from that order should be included in the notification.

Rules can filter by product SKU, title, and vendor, as well as, destination country, order value, shipping method, order tag and many more.

Notification Methods

Smart Order Notifications provides you with four notification methods:

  • Email: Our email templates support all of the features of the built-in Shopify email notification editor allowing you to create custom designs.

  • Email with attachment: Send a CSV file containing your orders as an email attachment. The format of these files is completely customisable per notification.

  • Webhook: Our powerful webhook feature makes it possible to integrate into multiple third-party systems used by your 3PL, dropshipping partner, franchisee or regional partner.

Send Now or Later

When creating a rule you can decide to send the notification immediately when the order is created or defer and send notifications later as a batch.

Personal Support from a Shopify Veteran

Smart Order Notifications is developed by Kieran, a former Shopify employee, based in the UK, with experience of working in the Shopify API and Plus teams. When you get in touch you’ll get a personal reply.

Launch date

Pricing 7-day free trial

Starter

$19/month

  • Immediate notifications only
  • Email notifications only
  • Unlimited emails per month
  • Standard Support

Standard

$29/month

  • Immediate & scheduled, batch notifications
  • Email and webhook notifications
  • CSV email attachments
  • Standard Support

Professional

$39/month

  • All Standard plan features
  • Send email from your email address
  • Delayed notifications
  • PDF attachments
  • Bundles integration
  • Premium Support

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Thrifts + Threads

    Location United States
    Time spent using app 1 day

    What an amazing app and customer service! Our brand needed to filter out customer payment and billing info and we were unable to do so with the Shopify user permissions, as it allowed our staff in training to see customer address, email, phone, payment info etc. This way we were able to hide some confidential information until our staff in training is actually hired. Extremely useful and responsive customer service 10/10 recommend!

  • Quanto Stores

    Location United Kingdom
    Time spent using app 2 months

    Great app from a great team. As orders are handled by different teams determined by product type and location we have been able to use the app to automate fulfilment requests.

  • Triplace

    Location United Kingdom
    Time spent using app About 2 hours

    This app is absolutely incredible. We originally installed it to delay sending customer feedback emails after purchase, as well as vendor notifications on our orders. Since then have founds hundreds of different ways we can use this tool to make our experience for customers superior! It has a simple interface and is easy to use from the outset. What's more is the customer support for this app is excellent, Keiran was very quick to respond to our queries and suggest ways of getting the most from the app. Highly recommended - 5 stars!

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