Smart Notifications , 26 reviews
I had a very difficult task - to send DSA (DISTANCE SALES AGREEMENT) only to buyers from a certain country who completed and paid for the order on the site, the support service simply delighted me! They helped me set everything up, answered my questions very quickly. Just 11 points out of 10! I highly recommend the app!
We're so glad the app has solved this problem for you. Thank you for your kind words!
The Smart Notification App helped us to solve a specific use case (sending out a staff order confirmation after an order metafield has been updated). Kieran helped to quickly solve the issues we had in the beginning. The support is fantastic and the app does exactly what we need it to do.
You're very kind, thank you. I'm glad that the app fulfilled your use case and that I could be of assistance during configuration of the app. Please don't hesitate to reach out if you need anything else.
Fabulous app that has solved three big issues we have. Kieran has been very patient with us and has helped us out enormously so the support is second to none. The app is incredibly versatile and I would recommend to anyone without hesitation.
Thank you for the fantastic review, I'm glad you're so happy with the app and our customer service.
We were looking for a way to send an email from our store to each customer after they placed an order on our Facebook channel and this app was able to do that seamlessly! We were able to customize the email exactly how we wanted it and tweak it as needed. The support on this app is incredible! Kieran set up my email notification template, answered all of my questions, and always got back to me so quickly. I'm so glad we found this app!
Thank you so much for such a great review. We're glad the app has been such a success for you and your business and that you were pleased with our customer support. As always, don't hesitate to reach out if you need further assistance.
What an amazing app and customer service! Our brand needed to filter out customer payment and billing info and we were unable to do so with the Shopify user permissions, as it allowed our staff in training to see customer address, email, phone, payment info etc. This way we were able to hide some confidential information until our staff in training is actually hired. Extremely useful and responsive customer service 10/10 recommend!
Great app from a great team. As orders are handled by different teams determined by product type and location we have been able to use the app to automate fulfilment requests.
This app is absolutely incredible. We originally installed it to delay sending customer feedback emails after purchase, as well as vendor notifications on our orders. Since then have founds hundreds of different ways we can use this tool to make our experience for customers superior! It has a simple interface and is easy to use from the outset. What's more is the customer support for this app is excellent, Keiran was very quick to respond to our queries and suggest ways of getting the most from the app. Highly recommended - 5 stars!
Got this app to send custom notifications to staff for internal orders, as well as to notify vendors whose product we sell on our store. We've were using Shopify Flow for notifications, but kept getting complaints from vendors that the email format was very hard to read and confusing. With this app, notifications can double as packing slips. They are EASY to read, and look like normal Shopify notifications with line items and shipping details. I reached out to CS to see if we could edit the template of the notifications to fit our needs. The founder, Kieran, responded right away and made the edits promptly. Twice! Would recommend.
Very good customer support, also when some custom coding is required. Kieran is answering fast and delivers results.
Je souhaitais envoyer une notification intermédiaire à mes clients et cette app est parfaite ! Le support a été très réactif et a recréé le même visuel que mes notifs Shopify Bref, je recommande !
Thank you for such a great review! I’m so glad that the app is perfect for your use case and that you were happy with our support.