Smart Send , 5 reviews

Overall rating
3.9
Counts per rating level
  • 60% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 40% of ratings are 1 stars
April 6, 2021

I have been trying to make this app work for the last 2-3 weeks without success. I am just getting error messages and being asked to read some FAQ every time I send the support questions regarding this. I have already read the FAQs and it is to no help. This app would have been great and I was hoping it would be but unfortunately it has just been a big disappointment and waste of time for us.

Fase Wear Sverige
Sweden
27 days using the app
Smart Send replied April 27, 2021

Hi Fase Wear Sverige,

I am sorry to hear you were not pleased with out app.

We have intentionally build in the error messages to show you exactly what is wrong with a given order, so you can change it before sending the data to your carrier. Weather it being a wrong phone number, an invalid address og incorrect login information to your carrier.
Each error message also have a unique header title you can look up in our supportcenter and get a precise description on how to solve it.

We hope you find an app that suits your needs.
All the best from Smart Send.

Edited May 19, 2021

App doesn't work, so it feels weird to give out contact details for software that doesn't do anything. It says it supports Postnord but, it doesn't even work in this region.

Sable Horn
Sweden
3 minutes using the app
Smart Send replied August 2, 2021

I am sorry to hear that you are having trouble. Have you been in contact with our support about this? We do support PostNord in the nordic region and we will happily help you get setup.