SmartCustomer

Name: SmartCustomer
Brand: SmartCustomer
Rating: 3.3 (11 reviews)

Pricing: Free
Rating: 3.3 (11)
Developer: SmartCustomer

Increase your visibility in search results

Elevate your online presence by collecting, monitoring, and sharing brand and product reviews.

Use SmartCustomer to easily gather authentic feedback and surface them on your store and across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Join over 60K brands using SmartCustomer to build trust that scales.

Seamless Review Collection
Omnichannel Brand Visibility
Real-Time Review Monitoring
Proactive Reputation Management
Ad Performance Optimization and Business Intelligence

Languages

English

Works with

Customer accounts
Facebook Pages
Twitter
Google
Zendesk
2048 Variants

Pricing

Free

Features

Automated review requests
Bulk review request upload
Review page in search
Review display widgets
Review comments & messaging
Community Q&A

All charges are billed in USD. See all pricing options

Reviews (11)

Overall rating

3.3

Counts per rating level

36% of ratings are 5 stars
4
9% of ratings are 4 stars
1
0% of ratings are 3 stars
9% of ratings are 2 stars
1
45% of ratings are 1 stars
5

All reviews

June 3, 2025

We thoroughly enjoy using Sitejabber and all of its features for our site. We have been able to reach out customers easily and get their feedback. The features provided by Sitejabber have made it easy to engage with our customers and their feedback, including video testimonials, reaching out to customers to solve issues, and tracking customer feedback with their analytics. The customer support and client services have been top notch and very responsive to us when there is an issue.

Destira

United States

Over 3 years using the app

January 10, 2025

The free version gives you no control over the emails, the scheduling, the frequency, the templates, ANYTHING! I don't know when emails are being sent, I can't see the email template, I can't edit the email signature... The only positive is that thankfully I got all 5 star reviews and the widget displays fine on my homepage. However, I was told yesterday that a customer left a review because they felt "harassed". I wish I could see or modify ANY kind of settings. Looking for a new app now.

Cherry Kiss Designs

United States

Over 4 years using the app

March 21, 2024

Sitejabber's Shopify app seamlessly integrates customer reviews onto my website, boosting trust and credibility. Easy customization and user-friendly interface. Highly recommended for Shopify merchants.

Mudify

United States

About 2 years using the app