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SmartReply AI communicates with customers on autopilot across Social Media, chat, and email.
Automate responding to messages, comments, emails on your website chatbot, social media & more. Improve CPM with AI comment hiding. Auto dm everyone who comments, engage customers, with a fully automatic AI Brand Agent. Answer questions, to drive growth. Send product recommendations, discount codes to potential customers.
- Use AI to reply to comments and dms giving dynamic product recommendations
- Send out Facebook/Whatsapp message campaigns with automatic conversations
- Auto DM everyone who comments to drive revenue
- Ai comment hiding for negative comments on your Facebook or Instagram ads/posts
- Outbound Commenting: Automatically reply with AI, organic sales & brand growth
Languages
English
Works with
- Checkout
- TikTok
- TikTok Shop
- Youtube
Categories
Channels
Real-time messaging
Automated responses
Customization
Pricing
Starter
$49 / month
or $469/year and save 20%
$0.164 per additional credit
Features
- 300 Credits
- Auto AI Message
- Auto AI Comment DM/Reply
- Hide Comments
- Build DM Subscribers/Campaigns
- Whatsapp Marketing
- Sync Products
- 1 User
14-day free trial
Basic
$149 / month
or $1,249/year and save 30%
$0.08 per additional credit
Features
- 1250 Credits
- Auto AI Message
- Auto AI Comment DM/Reply
- Hide Comments
- Build DM Subscribers/Campaigns
- Whatsapp Marketing
- Sync Products
- 1 User
14-day free trial
Advertiser
$299 / month
or $2,499/year and save 30%
$0.025 per additional credit
Features
- 10k Credits
- Auto AI Message
- Auto AI Comment DM/Reply
- Hide Comments
- Build DM Subscribers/Campaigns
- Sync Products
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (23)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
My current structure was the typical huge team of a customer service team. Smart Reply helped immensely when it comes to comment management & overall task automation.
Their client support team is top tier as well, they walked me through the setup & helped me through each part. Definitely will keep these guys apart of our team.
Great app so far and best support.
Struggled with brandwise for weeks, negative comments not hidden and ai moderation absolute trash.
Hoped on a call with Smart reply, they helped setup from a to z , and we solved problems i struggled with for weeks with brandwise.
Cant recommend enough.
SmartReply has been a game changer for our business. We were specifically looking for an AI auto responder for social media that could be deeply trained on our brand voice, customer service style, and technical language, and SmartReply has exceeded our expectations.
What sets it apart is that it does not feel like a shallow automation tool. It allows for highly sophisticated, customized responses that truly reflect our founder-led brand ethos and the way we communicate with our audience. That has been incredibly important for us.
It also helps us stay engaged with customers outside of business hours, which gives us breathing room to follow up personally while still keeping response activity strong on social media. That balance between automation and authentic brand communication is exactly what we needed.
Support
App support provided by InCharge.
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