Smartreply AI Customer Service

Smartreply AI Customer Service

Pricing
From $49/month. Free trial available.
Rating
5.0 (21)
Developer
InCharge

SmartReply AI communicates with customers on autopilot across Social Media, chat, and email.

Automatically double your comments by responding to comments on your Meta ads/posts. Improve CPM with AI comment hiding. Auto dm everyone who comments, engage customers, with a fully automatic AI Brand Agent. Answer questions, to drive growth. Send organic dm campaigns on Facebook/Whatsapp, give product recommendations, discount codes to potential customers.

Automatically double your comments by responding to comments on your Meta ads/posts. Improve CPM with AI comment hiding. Auto dm everyone who comments, engage customers, with a fully automatic AI Brand Agent. Answer questions, to drive growth. Send organic dm campaigns on Facebook/Whatsapp, give product recommendations, discount codes to potential customers. more
  • Use AI to reply to comments and dms giving dynamic product recommendations
  • Send out Facebook/Whatsapp message campaigns with automatic conversations
  • Auto DM everyone who comments to drive revenue
  • Ai comment hiding for negative comments on your Facebook or Instagram ads/posts
  • Outbound Commenting: Automatically reply with AI, organic sales & brand growth

Languages

English

Works with

  • Checkout
  • Facebook
  • Instagram
  • Whatsapp
  • Messenger
  • TikTok

Pricing

Starter

$49 / month

or $469/year and save 20%

$0.164 per additional credit

  • 300 Credits
  • Auto AI Message
  • Auto AI Comment DM/Reply
  • Hide Comments
  • Build DM Subscribers/Campaigns
  • Whatsapp Marketing
  • Sync Products
  • 1 User

14-day free trial

Basic

$99 / month

or $949/year and save 20%

$0.08 per additional credit

  • 1250 Credits
  • Auto AI Message
  • Auto AI Comment DM/Reply
  • Hide Comments
  • Build DM Subscribers/Campaigns
  • Whatsapp Marketing
  • Sync Products
  • 1 User

14-day free trial

Advertiser

$249 / month

or $2,389/year and save 20%

$0.025 per additional credit

  • 10k Credits
  • Auto AI Message
  • Auto AI Comment DM/Reply
  • Hide Comments
  • Build DM Subscribers/Campaigns
  • Whatsapp
  • Sync Products

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (21)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 3, 2025

Smart reply is now one of the most essential tools we use. Not only does it save hundreds of labor hours, but it actually increases the success of our meta ads through better engagement and fast response time.

Great tool and great guys over at smart reply.

Maneup
United States
12 months using the app
January 9, 2026

This app is very easy to use, and configuring the rules and instructions to work with the system is straightforward. Compared to other apps we’ve tried, this one is much easier to navigate and truly user-friendly.

I also had a call with one of their guys, and he thoroughly walked me through everything I needed to know to get started. The onboarding experience was smooth and very helpful. Highly recommended!

Psychic Samira
United States
24 days using the app
December 23, 2025

the bot works perfectly im working just fine knowing that the bot got my back

Lorentina Chile
Chile
6 days using the app

Support

App support provided by InCharge.

Developer

InCharge

1919 N. Springfield Ave, 211, CHICAGO, IL, 60647, US

Launched

March 20, 2024

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