Reviews (35)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 12, 2025

Was charged for service, even though I uninstalled before the trial period ended.

Boho Eco Boutique™
United States
About 1 month using the app
InCharge replied January 13, 2025

Hi, we will reach out over email, but with all Shopify apps they aren't able to charge you if you have uninstalled so if you did get charged it's because you didn't actually ...

September 8, 2024

It's all in one social media automation tool which replies to comments, hide negative comments, send product recommendations, and discount codes to potential customers which increase the chances of sales, customer engagement, and brand growth. Recommended to use!

Mingle Market
United States
18 days using the app
November 4, 2024

Smartreply automation has made customer support a breeze! Now I have more time to innovate and push my business to new heights.

Trend Craze
United States
11 days using the app
September 19, 2024

SmartReply transformed my customer support! As a solo store owner, managing responses was overwhelming. This AI-powered tool took over, and after customizing it with my FAQs, it answers everything effortlessly. Customers love the prompt responses, and I love the reduced workload. SmartReply is a must-have for any solo entrepreneur looking to streamline support without breaking the bank!

Pure Blisse
France
13 days using the app
October 22, 2024

It easily handles all my social media replies, letting me focus on other areas of the business while keeping my customers happy.

LuxiLinge
United Kingdom
1 day using the app
September 21, 2024

SmartReply AI has been a game-changer for our Shopify store! It automates responses to customer reviews quickly and accurate, saving us so much time while maintaining a personal touch. The AI-generated replies are thoughtful, and they help us engage with customers effectively. Setup was a breeze, and the interface is user-friendly. Highly recommend this app for anyone looking to improve customer ...

MinieMaarvels
Taiwan
7 days using the app
October 29, 2024

SmartReply's customization options amazed me! Easy integration with my existing system, and the AI learns from my FAQs. Customers love the instant, relevant responses - 5 stars!

Shop Stir
United States
5 days using the app
October 28, 2024

SmartReply revolutionized my customer support! As a small business owner, I was drowning in responses. This AI tool took over, and now customer rave about prompt, personalized help. A game-changer!

Nova deals
United States
6 days using the app
September 19, 2024

I added SmartReply to my store as a solo owner, and it's been a lifesaver! With limited resources, I couldn't afford a dedicated support team. SmartReply seamlessly handles customer inquiries, and after fine-tuning with my FAQs, it responds smoothly. The best part? Customers don't even realize they're chatting with a bot! Highly recommended for solo entrepreneurs.

Myysticjewelss
Taiwan
6 days using the app
October 25, 2024

SmartReply transformed our customer support overnight! AI-powered responses reduced our response time by 85%. Customers rave about the prompt, personalized help. Setup was seamless, and customization options are impressive. A game-changer for businesses seeking top-notch support.

Watchex Store
United States
3 days using the app