Reviews (56)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 8, 2024

It's all in one social media automation tool which replies to comments, hide negative comments, send product recommendations, and discount codes to potential customers which increase the chances of sales, customer engagement, and brand growth. Recommended to use!

Mingle Market
United States
About 2 months using the app
October 25, 2024

SmartReply transformed our support from good to exceptional! AI-powered responses reduced response times by 90%. Customers rave about the prompt, personalized help. Easy setup and customization make it a must-have for businesses prioritizing customer satisfaction.

Blackbird
United States
23 days using the app
October 19, 2024

SmartReply revolutionized our customer experience! AI-driven responses slashed our response time by 90%. Customers praise the instant, insightful support. Easy integration and vast customization options make it a must-have for businesses prioritizing customer satisfaction.

Harbour Shop
United States
27 days using the app
August 20, 2024

We do a lot of email and SMS campaigns for my brand and we have a lot of international customers so I got this app for the Whatsapp campaigns. It was actually pretty simple to setup and upload all my existing SMS subscribers to send out Whatsapp campaigns. They actually generate way more money than my SMS campaigns because of the AI I think. Hoping they add email in the future.

Prime Cart
United States
28 days using the app
November 12, 2024

Save time, delight customers, and focus on what matters with SmartReply! Let AI handle repetitive questions so you can drive your business forward. Perfect for entrepreneurs and small teams!

Peak Picks
United States
17 days using the app
September 17, 2024

SmartReply AI is a powerful Shopify app designed to automate engagement on social media platforms like Facebook, Instagram, and WhatsApp. It uses AI to automatically reply to comments, send DMs, and even hide negative comments, helping store owners manage customer interactions effortlessly.

Level Up Legends
United States
About 2 months using the app
September 5, 2024

It engages your customers by automatically replying to everyone who comments on your meta ads/posts. Also, It analyzes potential buyers and send them discount codes which increases your chances to get sales and it's superb. Recommended to use!

Echo Goods
United States
27 days using the app
August 23, 2024

I added this to my store because I am a solo store owner and did not have the resources to pay and manage a team to reply to everything. This has done a amazing job, I just needed to fine tune it with my FAQs and it answers everything smoothly. Nobody even thinks it's a bot.

TapShop
United States
About 2 months using the app
November 4, 2024

Smartreply automation has made customer support a breeze! Now I have more time to innovate and push my business to new heights.

Trend Craze
United States
21 days using the app
October 28, 2024

SmartReply revolutionized my customer support! As a small business owner, I was drowning in responses. This AI tool took over, and now customer rave about prompt, personalized help. A game-changer!

Nova deals
United States
20 days using the app