Reviews (35)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 12, 2025

Was charged for service, even though I uninstalled before the trial period ended.

Boho Eco Boutique™
United States
About 1 month using the app
InCharge replied January 13, 2025

Hi, we will reach out over email, but with all Shopify apps they aren't able to charge you if you have uninstalled so if you did get charged it's because you didn't actually uninstall the Shopify app before the billing date. We can't uninstall the app for you.

November 13, 2024

Say goodbye to support overwhelm! SmartReply's AI-driven responses help you stay on top of customer queries while boosting satisfaction and efficiency. Ideal for busy business owners!

Wish Wirl
United States
20 days using the app
November 13, 2024

SmartReply has elevated my social media game! Automated responses, hidden negative comments, and targeted promotions = winning formula.

Quill Trends
United States
7 days using the app
November 12, 2024

Save time, delight customers, and focus on what matters with SmartReply! Let AI handle repetitive questions so you can drive your business forward. Perfect for entrepreneurs and small teams!

Peak Picks
United States
15 days using the app
November 11, 2024

SmartReply's social media automation saves time, boosts sales, and enhances customer experience. Highly recommended!

Flick Goods
United States
6 days using the app
November 10, 2024

SmartReply simplifies social media management! Reply, recommend, and reward customers effortlessly.

Pulse Cart
United States
5 days using the app
November 9, 2024

Maximize engagement, minimize hassle! SmartReply streamlines social media management, boosting sales and brand growth.

Edge Mart
United States
4 days using the app
November 8, 2024

SmartReply is a social media powerhouse! Automates comments, hides negativity, and drives sales through personalized recommendations and discounts.

Junction Hub
United States
4 days using the app
November 7, 2024

SmartReply has simplified my customer support, allowing me to focus on innovation. Love it!

Skyline Shopper
United States
14 days using the app
November 7, 2024

SmartReply has been a lifesaver! Automated support has freed up my time to focus on growing my business.

Zoom Zone
United States
14 days using the app
November 2, 2024

SmartReply's precision and care have elevated my customer experience. Highly recommend for entrepreneurs!

Brand Sphere
United States
3 days using the app
October 31, 2024

Ditch the support headache with SmartReply! This AI-powered solution streamlines responses, reduces workload, and boosts customer satisfaction. Essential for any solo business owner!

Nova Nest
United States
7 days using the app
October 30, 2024

From solo entrepreneur to support rockstar - SmartReply made it possible! Automated responses, happy customers, and more free time. This AI tool is pure magic!

Brand Flare
United States
6 days using the app
October 28, 2024

SmartReply is my new support superhero! Automated responses, reduced workload, and thrilled customers - what more could I ask? Affordable, efficient, and brilliant!

Ever Trends
United States
6 days using the app
October 19, 2024

Smart Reply is incredibly easy to use! Sending out organic DM campaigns and product recommendations has never been smoother—highly recommended!

LuxMart
United States
About 4 hours using the app
October 17, 2024

I can’t believe how much easier managing comments has become. Smart Reply handles everything efficiently, letting me focus on growing my brand!

BabyNest
United States
2 days using the app
September 17, 2024

SmartReply AI is a powerful Shopify app designed to automate engagement on social media platforms like Facebook, Instagram, and WhatsApp. It uses AI to automatically reply to comments, send DMs, and even hide negative comments, helping store owners manage customer interactions effortlessly.

Level Up Legends
United States
6 days using the app
September 6, 2024

Smart Reply AI automates replies on Facebook, Instagram, and WhatsApp, boosting engagement and sales with personalized DMs and dynamic product recommendations. It also hides negative comments and runs message campaigns, making it a powerful tool for effortless brand growth.

Apex Goods
United States
16 days using the app
August 22, 2024

My friend Arie told me to try this out to scale my ads and leverage the broadcast dm feature. I really like it, seems to cut through the noise better than email campaigns.

Breeze Buy
United States
3 days using the app
April 7, 2024

SmartReply AI isn’t perfect, but it’s pretty close. It’s made a huge difference in how we run ads, saving us a ton of time and has lowered our cost per purchase significantly.

Shurli Store
United States
About 23 hours using the app