Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 4, 2022

I used this app to help create a size chart for my ecommerce website. The difficult part that I found was connecting the site to my specific theme settings, which needed me to go into the product page and code it myself. However, I struggle with this and needed assistance. It would be great if this process was avoided to create a quicker turn around and didn't need coding to be applied.

3 days using the app
SmartSize replied November 4, 2022

Thank you very much for your review. We were happy to help you. Indeed, there are some themes where the code snippet is needed and cannot be avoided… from what we know, this is something common with many Shopify apps. We will definitely look into upgrading the technology as soon as there is a better technical option.

November 1, 2022

Intuitive design makes it easy to use. I had a couple of support needs, and they were dealt with efficiently and effectively. (I recommend sending them an email instead of using the messaging option on here which seems to be an unreliable Shopify feature.)

United Kingdom
2 months using the app
SmartSize replied November 2, 2022

Thank you very much for your review. It was a real pleasure supporting you ! Our app aims at being very simple and intuitive. I am glad you could appreciate this!

January 24, 2023

I started using this app when it was still in "beta" and I must say I love it. It's amongst my must-haves for sure. I had an issue with the app in the beginning and got to talk to the developers, they managed to resolve the issue fairly quickly. Awesome people, awesome service..

OH yeah I forgot, you don't need another size chart, this is the one, stop looking :p

Cute Darkness
6 months using the app
SmartSize replied January 24, 2023

Oh! Thank you for the great review! I am happy that you have taken the time to rate us. It was our pleasure to help you and I hope that things are going great with your store. We are here to help you at any time.

Smart Size team.

March 14, 2023

Definitely the best app for inserting a size chart to your store. Easy simple and clean 5 Star is not enough for the rating.
The only thing I would improve is when you edit the button position on the theme, to have a separate option for desktop and separate option for mobile.

Miss Exotic
United Kingdom
7 months using the app
SmartSize replied March 14, 2023

Thank you, thank you, thank you! It means so much to us to get these positive reviews. It is a pleasure to know that the work of the team is recognized!

With regard to your suggestion, I will get back to you via email to see if we can help you adjust the position for mobile and desktop.

Thanks again!
Your SmartSize team

March 13, 2023

I have had this app for sometime now and I really enjoy the features. Since my last visit, I love the fact that they have included tutorial videos. Most importantly: Great, customer service! They reached out to me, via email, on the first day I installed the app providing assistance. I believe they knew I was having issues imbedding the app. Thank you for your service!! Blessings

United States
4 months using the app
SmartSize replied March 14, 2023

Thank you so much for sharing your experience with SmartSize!

We're thrilled to hear that you appreciate our efforts to provide good customer support. We take great pride in delivering exceptional service, and your feedback means the world to us. I will be passing along your comments to our team.

Thanks again for choosing SmartSize!

November 4, 2022

The app is really easy to set up. Customer service is awesome! They did not have the image that I wanted to use in the stock photos, so I contacted them and they created the image for me, based on my product. They really went above and beyond to do the work and keep me updated.

United States
12 days using the app
SmartSize replied November 4, 2022

Thank you very much for your kind review. I’m glad that you like the designs! I hope they will help your customers to the right size!

March 27, 2023

The application is perfect, fast and intuitive, the support service is even better, since they help us with every little change or customization.

5 months using the app
SmartSize replied March 27, 2023

Thanks a lot for your review and recognition! It was a pleasure supporting you.

Have an amazing day
Your SmartSize team

November 10, 2022

Great app, easy to install without help from any specialist. Once the charts are build, which is very easy, its also easy to get them shown and placed in the store where ever you want it. Couldn't ask for more. Customer service was outstanding !

About 15 hours using the app
SmartSize replied November 11, 2022

Thank you for your great review. It was a pleasure collaborating with your amazing store! Keep rocking!

January 23, 2023

Very easy-to-use app and great looking on the store. Customer service is also superb! When it came to installing had a small issue and Helen sorted it out very quickly! Overall highly recommend this app:)

Wrong Generation: Luxury Velvet Suits
United Kingdom
14 days using the app
SmartSize replied January 23, 2023

Thank you for the review! It is a real pleasure collaborating with your beautiful store! We are here to help you, anytime! All the best with the Spring/Summer collection!

October 24, 2022

I can recommend the app to anyone who wants nice, free, size charts in their Shopify store. Easy to use and super fast helpful support. Many thanks to Helen for the support!

Dirty T-Shop
About 21 hours using the app
SmartSize replied October 24, 2022

Thank you very much for your review! It was a pleasure supporting you. I will be here in case you have any questions!