Reviews (55)

Overall rating
3.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 27% of ratings are 1 stars
December 31, 2020

We had a great experience with Smoke Drop. First of all, they gave us an extended trial which helped us a lot in these hard pandemic times. Carly was exeptionnal as a customer service representative, giving us quick and professionnal responses to our inquiries. It definitely made our experience better. Even if we had some issues at times (which we understand), we knew we would have Carly's help to find a solution. Thank you! In the end, there product selection did not fully meet our needs, but I would definitely recommand this app.

Ares Supply
Canada
3 months using the app
December 1, 2020

I haven't used the app yet, but the idea is very cool. Shyn, the customer service representative, has been very helpful explaining to me how it works. And I'm looking forward to trying it. I hope it will work as well as they promise :) Thank you.

421Store
United States
3 months using the app
September 9, 2019

I really love you guys. I was having a very difficult time finding the right products to sell and what to sell exactly. I came up on this app and now my shop is flourishing. No complaints so far. Thanks guys

The Darth Vapor
United States
3 months using the app
July 23, 2021

Smoke Drop has to be acknowledged to be a great app that boosts “more” after each product added, as it’s an inexhaustible source of great products,and that’s exactly what someone who makes and runs Head Shop
needs.More!
I especially want to warn You about Carly, he is a Person who surprises You by E-mail and asks you after you have not send him a answear whether everything is OK, where it is stuck, he is interested in Your problem and offers detailed instructions on what and how to do to resolve a problem,
links o videos with explanations... And just when you have no will to answer anything to anyone out of pain and thinking about the problem-mail from Carly :)
From one Carly he became my favorite new Friend and here I thank Him for his help, patience and desire to help me - which he did .Thanks Carly, without You and without Your devotion to the individual everything would be different.This can be also viewed from the rewiews from other users of this great application to which You also left the impression of a good friend!
And in the end, I would just like to say this: If the store with this app and everything it offers doesn't make enough to gladly pay that $ 99, which is definitely worth this kind of help - you shouldn't be doing anything in this business at all.
Best regards,Neno,Germany

MarryJaneUltimate
United States
3 months using the app
October 25, 2019

I used this app it is wonderful thank you so much Chris. This app has really made my business successful.

RGC ACCESSORIES
United States
2 months using the app
May 3, 2021

love it! i want more products :D There are already tons to add to shop but more is always better. great app, you need to download!

Clubstoned
United States
2 months using the app
April 21, 2020

Great app so far, grat staff one issues today where my orders arent showing in SMokeDrop, but also how are all you guys advertising the products

smokenfire
Canada
2 months using the app
September 18, 2019

Love the app so far. All of my orders have shipped same day or next day. Customer feedback is good as well. I wish their catalog was larger, but they've already added a few hundred products since I signed up, so I'm sure it will expand over time

Throws Chat
United States
About 2 months using the app
Edited January 20, 2021

I used the App and i found so much CBD products with COA that helps me to get approved with the payment gateway. Thanks so much

DreamSpark
United States
About 1 month using the app
Edited November 22, 2019

I had an issue where the item ordered was "out of stock" so I had to refund the customer. However, Smoke Drop was prompt and professional in dealing with the issue which prevented any problems. On top of that, Smoke Drop updated their website the following week to limit this from happening. This shows they are on top of it by constantly updating not only the products they carry but also the functionality of their website. Items sold are delivered within the time frame with no complaints from customers.
Note: Selling these items are considered "high-risk" so you will need to obtain a third party gateway for payments. Do your due diligence and you will be fine.

Wow Zoo
United States
About 1 month using the app