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no support whatsoever, waited for a month then decided to shut down the store because of them. nothing is working, no orders are synced, no pics are synced, terrible!!! also my shopify payments got banned because of them
Dear Customer,
We regret to learn that you have decided to shut down your business. Our technical team has thoroughly examined your concerns and found no issues with the product import and synchronization with the stores. Should you wish to reinstall the app, kindly follow the step-by-step procedure for importing. Please be advised that the initial installation may take longer than usual.
Regarding the Shopify payment ban, please note that businesses dealing with smoking accessories are required to utilize a third-party credit card processing company, in accordance with Shopify's policy.
Prices are not competitive. Shipping is $15 per item and TBH they offer standard bongs, pipes, and accessories. So, higher pricing on items, high price on shipping, and standard products don't really make a good fit for me, but thanks for the try!
Dear Burn.Club,
Thank you for sharing your opinion. Firstly, I would like to clarify that all prices on our Headshop Drop app are listed in Canadian dollars. Additionally, the shipping fee is a flat rate of $15 per order, regardless of the number of items included. While shipping costs may appear higher for smaller items, they are comparatively more affordable for regular-sized items. Once your store is established, you can take advantage of our hassle-free order process and efficient fulfillment service.
Should you have any further opinions or questions, please don't hesitate to reach out to us.