Engage with customers

Kick off a conversation with your customers at point of purchase and open a real-time two way channel that they can use on the go

Stay connected

Share order or store updates with your customers in real time using batch or individual SMS messages

Manage communications

Configure automated triggered messages and manage all of your order-related SMS communications in one place

About SMS Dispatch

We created SMS Dispatch to help Shopify shop owners leverage the full power of the SMS (texting) channel. Our platform makes it easy to share updates with customers, respond to inquiries, and coordinate activities like contactless transactions in real-time.

What is SMS Dispatch?

Our platform's core feature is our SMS chat interface, allowing you to not only read incoming customer inquiries but also respond to them in real-time fully utilizing the power of SMS. Here are a few other reasons to try out the SMS Dispatch system:

Have an update about an order? Want to send a message to all your customers who have orders ready for pickup? SMS Dispatch lets you send batch notifications or individual message customers.
Do you want to send an SMS to customers when they place an order to initiate communications? Want to have customers notified when an order is ready for pickup? SMS Dispatch triggers can help automate these notifications and keep your customers updated.
Do you or your employees need to know in real-time when a customer inquiry comes in even when on the go or stocking shelves? SMS Dispatch subscription services allow all incoming customer messages to be forwarded with just a few clicks!

Get Started

Installation takes one click and no commitment is required for the first 50 outbound messages. Once installed, SMS Dispatch will sync with your Shopify account and you will see every incoming order appear in the application. Download SMS Dispatch now and elevate your business to the next level of customer satisfaction and efficiency!