Smshare

Smsshare works really well - it has a very simple UI. I am working with the developer to iron out some of my issues. It's probably user error, but he is working closely with me..

UNTRUSTWORTHY
wish there were negative STARS..

very unprofessional and misleading support..

1. Asked to buy credit , to add the basic feature of tracking number.
2. Bought the credit.
3. Asks to buy 5 times more credit for the same.
UNTRSUTWORTHY

see chat copy below

reda
You (change name)
hello
reda has joined the conversation
19:36
hello
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is it availablein inida
what?
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the sms service
yes
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great
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how do we choose the number , from which sms is sent
it depends
are you using using android or sms gateway?
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can i see details for both
android:
smshare.fr/how-it-works/index.html
when you finish reading let me know
You (change name)
so if it is android, the sms goes from the number which is used in android
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right ?
yes
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okay
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and if gateway ?
you can use any gateway you want
or use our gateway and you get custom senderID
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can i choose the sender id
sure
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where can i see details for that
which details do you need?
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about your gateway
pricing?
it's $0.02 per sms
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yes and how to integrate
integration is easy and we can help , no worries
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shall we try that now
opencart or shopify?
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shopify
what's your smshare login?
You (change name)
dont have any yet
i let you install smshare for shopify then get back to me
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yes please
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so we can choose our sender ID as per the Indian telecom regulations & guidleines right ?
absolutely yes
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and what triggers are available for SMS
please see for yourself
install the app and you will see everything
you can read a little bit
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so shall i install the app now ?
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from the shopify app store
yeah
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done
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how to add gateway
what's your smshare login?
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insaraf
thanks
i am creating your gateway test account
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SURE
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I'M HERE
which senderID do you want?
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INSARAF
what's your number
?
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number ?
yes your phone number for example
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whats that required for ?
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for the sender ID
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sorry to ask that
oh i just wanted to send you a test sms
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just want to know
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**********
sms sent
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got it
great
so now you have all you need
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so okay
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just a minute please
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so what now
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what triggers can i sent
did you check the settings?
https://smshare.fr/account/shopify/preferences.html
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how can i send auto sms
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like on order or on fulfillment etc
did you go to the page i gave you?
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yes on that
did you enter text in the area there?
do you understand english?
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:)
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whcih language do you thing we are conversing iin ?
so why don't you understand what is explained in that page?
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i landed on a different one after login
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on preferencepage now
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was checking the variables
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no variable avaialble for tracking no.
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the fulfillment tracking no. ?
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can you please check
tracking_no is not yet available
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shoot
i can develop it for you if you buy credits
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as in ?
?
what do you mean by "as in"?
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i meant
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buy sms credits ?
yes
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and when you say develope, you mean how long would it take ?
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i'm going to buy credits if i have to use it
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which i have to ;)
you can get it in 3 days after i start dev
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what other variables can we get
everything you want
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and i need not tell those requirements now, right ?
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i can let you later as well when we need something more
as you like
each variable cost $30
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right Sir
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same number of legs and same number of arms
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same number of fitments
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sorry
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there ?
yes
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wow
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and the tracking_No will be complimentary with buying credits, right ?
yes
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okay
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and how to buy those credits now
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to start with
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as we need to integrate the tarcking no. as well
https://www.prowebtec.com/sms-credit
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thats one of the bsaci requirement
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is that linked to my account
no , you must create an account on our store
next, i will add credit to your smshare account. No worries
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so on the link you had sent
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i create and account
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and buy
yes
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and let you know to add those to my account
sure
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is that going to be the process everytime we need to buy credits
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??
for now yes
in the future we are going to improve the process
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oh
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and what if chat is not available..
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no buying credits then ?
oh no worries
you can buy credits whenever you want
i take care of linking your prowebtec account with your smshare account
we are availbale by email also
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but buying credit wont help uless those are credit to my sms account
of course
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is this not an automatic process
they will be credited to your smshare account
it's not automatic but no worries, there won't be any down time
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and if i buy how would you know that i have bought it, you know
You (change name)
for my account
from your email
raghunandan.saraf@gmail.com
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done
you purchased $5 only
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tahts what was the link for
lol
there was a quantity field
You (change name)
okay
you could add 5 more
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we'll buy more once we get setup completely
ok no problem
i add credit to your account and then when you want to start the dev just buy more credits
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i wan tto start the dev now
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like yousaid
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i need to buy credit to get the tracking_no variable !!
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and i did
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having tracking no. is a basic info, and you guys are missing it !!!!
so buy $25 additional credit
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so you'll give that variable only if i buy 25 more !!
yes
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why didnt you say that earlier !!
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that is misleading
i said each variable is $30
sorry
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and you also said that tracking no will be complimenatry with thenfirst uy of credit
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!!
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ita feature you are missing and you misguide customer like this !!!!!!
so sorry
i will try to be more clearer next time
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good for you
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what about this time ??
please continue with $25
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where can i see the credit
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and when can i get the variable added.. ta
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no i wont now !!!
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if thats what you insist on.. thats just cheating !!
cheating?
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yes absolutely
wait
i will refund you
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Please do
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and you'll get a review on shopify app store
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in about 5 minutes
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with a copy of this chat
you will get review in your facebook
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we'll see about that
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Great experience
from you too

Really let down by this. You have to use a third party if you want more configuations and cheaper prices, but the issue at hand is even though it syncs with shopify there is no way for it to import number on the fly and sync unless you use a csv file. Nope

The support is SOOO good. love the app. www.bvsydney.com

NICE app , Can be used beyond any boundary...

Its been a great app till now I've seen at shopify in its scope.Thumbs up Mr Developer you've done a great job.
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