SMS Live

SMS Live

by SMS Live

Recover abandoned carts and increase sales with text messaging

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Easily reply to ANY text you receive from your help desk solution. Plus, have text work with your email.

Message Management

Revive customer relationships with two-way conversations. Show you care by helping them best navigate the checkout process.

Customizable Settings

Show your customers you know them best! Send personalized texts at the best time for them.

About SMS Live

We Are SMS Live!

SMS Live is a thoughtful and reliable texting service. With Shopify clients covering all sizes from small (and mighty!) shops to high-volume merchants, we're helping to bring life back to your online sales one text at a time.

Solving your problem without creating new ones, is our priority. We built this app by asking YOU first what you need and wanted to see, so every part has considered you and your customers first. Whether you are dealing with repeat customers or first-time customers, they all want to be treated well and feel loved during their shopping experience.

We've got you covered with the ability to manage messages, customize settings and genuinely personalize your texts to not just reach, but positively impact your lost customer to return. Our app will help you to revive relationships with your customers who have abandoned their shopping carts in a way that positions you as thoughtful so that these relationships last.

Work with a partner like SMS Live that specializes in solving the problems with text messaging — especially if other forms of communication aren't an option.

Plus, we know how important integration is for busy merchants like you. We've considered the most important needs and so, SMS Live seamlessly integrates with key Shopify apps and is completely TCPA, GDPR and CTIA compliant.

Get set up in less than 30 seconds and start recovering lost carts and reviving your customer relationships. With SMS Live there are no unwanted surprises, so let us solve the problem, help reduce your stress a little, and you can get back to happily focusing on your business.

SMS Text Automation and Marketing — We've Got You Covered

  • Message Management
  • Customizable settings
  • Personalization
  • Branded URL Link Shortener
  • SMS Segmentation — have the filters you are looking for to help you narrow down your audience
  • Abandoned cart reminders, customer reactivation — all offered without bothering your customers

Relevant and Thoughtful Features

  • Shhhh....quiet period activated. Control when messages are sent to your customers by timezones to guarantee that your customers won't be bothered when sleeping regardless of the timezone they are in.
  • Optimize your SMS costs by not sending messages above the threshold you set
  • Emojis to add a little fun and personalization to your messages

Reliable Analytics

  • In-depth analytics built right into the app. You can track sends, click-throughs, conversions, revenue, and costs. You can also slice-and-dice the data so you never need to export another spreadsheet (even though you can).

Integrates with

  • Gorgias,
  • Slack,
  • Klaviyo

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Pricing 30-day free trial

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SMS costs billed separately

  • Standard Features
  • Dynamic Liquid Tags
  • SMS + Email Support



SMS costs billed separately

  • Standard Features
  • Dynamic Liquid Tags
  • Send MMS messages
  • Manage Customer Replies
  • SMS + Email Support



SMS costs billed separately

  • Standard Features
  • Dynamic Liquid Tags
  • Send MMS messages
  • Manage Customer Replies
  • Dedicated Support

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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