Sobot Live Chat & Chatbot

Sobot Live Chat & Chatbot

Pricing
Free to install. Additional charges may apply.
Highlights
Works with the latest themes
Rating
0.0 (0 Reviews)
Developer
Sobot

Unite omnichannel's chat on one workbench for customer service agents, with the help of AI Chatbot.

For Shopify users who oversee multiple online channels, including websites and social media, Sobot provides a centralized inbox that integrates tickets, messages, and customer data into a single, AI-driven workspace, customized to your language preferences. This streamlined integration enhances the efficiency of customer service operations. Additionally, customer and order details from Shopify can be leveraged by both Ticketing and Call Center teams to enrich customer engagement.

For Shopify users who oversee multiple online channels, including websites and social media, Sobot provides a centralized inbox that integrates tickets, messages, and customer data into a single, AI-driven workspace, customized to your language preferences. This streamlined integration enhances the efficiency of customer service operations. Additionally, customer and order details from Shopify can be leveraged by both Ticketing and Call Center teams to enrich customer engagement. more
  • Integrate various communication channels seamlessly.
  • Deliver immediate, personalized solutions to customer inquiries and concerns.
  • Real-time monitoring and analytics for efficient supervisory management.
Highlights
Works with the latest themes

Languages

English, Chinese (Simplified), Arabic, French, Italian, German, Indonesian, Japanese, Korean, Malayalam, Portuguese (Portugal), Polish, Russian, Spanish, Thai, Turkish, and Vietnamese

Categories

Real-time messaging

Live chat, Email chat, File uploads, Multi-language, Real-time translation, Callback, Agent analytics, Customer insights

Automated responses

FAQs, Greetings, Quick replies

Customization

Color and font, Emojis and stickers, Chat window, Business hours, Welcome messages, Chat buttons, Tagging, Chat assignment, Chat flows, Agent avatar

Channels

Live chat, Chatbot, Social media, FAQs

Workflow automation

AI responses, Ticketing, Rule-based triggers, Multi-language

Pricing

Free

Free to install

Free to install. Upgrade versions requires additional fees, contact us for upgrading.

All charges are billed in USD.

Reviews

Overall rating
0
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
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Support

Sobot can answer any questions you have about Sobot Live Chat & Chatbot.

Developer

Sobot

6 Raffles Quay, Ascott Raffles Place#14-06, Singapore, Singapore, 048580, SG

Launched

August 1, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

  • Edit customers

    Customer data

  • Edit products

    Products or collections

  • Edit orders

    Order edits, all order details for the last 60 days, or shipping information

  • Edit your Online Store

    Theme

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