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Unite omnichannel chats in one workbench with AI agents that answer, act, and analyze.
For Shopify merchants who look for AI agents that understand customer intent, answer questions, and handle complex tasks. Build agents in a no-code workspace using reusable knowledge, skills, tools, and workflows. Connect Shopify business systems so agents can take actions, create tickets, and hand conversations to your team when needed. Manage conversations across digital channels in one AI-powered workbench, with analytics to improve service over time.
- Answer customer questions and complete tasks with AI agents.
- Automate complex service workflows without routine human handoffs.
- Real-time monitoring and analytics for efficient supervisory management.
- Connect chat, social, WhatsApp, voice, and tickets in one workspace.
- Use approved skills and business tools to deliver reliable resolutions.
Languages
English, Arabic, French, Italian, German, Indonesian, Japanese, Korean, Malayalam, Portuguese (Portugal), Polish, Russian, Spanish, Thai, Turkish, Vietnamese, and Chinese (Simplified)
Categories
Real-time messaging
Automated responses
Channels
Workflow automation
Pricing
Choose the plan that best fits your business.
Team
$39 / month
Features
- Autonomous LLM Agent
- Grounded Knowledge Engine
- Omnichannel Deployment
- Agent Studio
- Analytics & Exports
14-day free trial
Professional
$149 / month
Features
- Skills & API Actions
- Native MCP Integrations
- Audience Segmentation
- AI Quality Analytics
- Multi-Brand Routing
14-day free trial
Enterprise
$499 / month
Features
- Task Workflow
- Dynamic Memory
- Auto-learning Knowledge
- AI Evaluation Center
- Open APIs & Connectors
- Advanced Analytics
- Unlimited KBs & RBAC
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (3)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We’ve been using Sobot’s product for 3 months.
It has helped us improve response time
Going forward, we’d love to see functionality further improved or added.
Overall, Sobot has been helpful.
Sincerely appreciate for your feedbacks on Sobot. Your expectations inspire us to make it even better!!
Sobot has become an essential part of my Shopify workflow. Its AI engine is remarkably powerful — it analyzes data quickly, offers actionable insights, and consistently delivers high-quality output. Since using it, I've saved significant time and seen measurable improvements in my store. The team clearly knows what they're doing. Five stars.
Thank you for your review!
We're happy Sobot is helping with your team and store. If you need any help further, we're here!
Overall, Sobot AI has been a great fit for our customer support. It centralizes all our channels into one place and handles routine FAQs 24/7 with impressive contextual understanding, significantly cutting down our ticket volume. Human handoffs are seamless, and the QA tools add solid value.
While complex cases still need a human touch and initial backend setup takes some effort, it noticeably reduces long-term support costs. Highly recommended for growing teams.
Thank you for your sharing and for the valuable suggestions, we're continuing to improve Sobot AI agent to make it more convenient! ❤️
Support
App support provided by Sobot.
Resources
Developer
6 Raffles Quay, Ascott Raffles Place#14-06, Singapore, Singapore, 048580, SG
Launched
August 1, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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Edit customers
Customer data
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Edit products
Products, collections
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Edit orders
Order edits, all order history for the last 60 days, shipping information
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Edit Online Store
Theme
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