Sobot Live Chat & Chatbot

Pricing: Free to install. Additional charges may apply.
Rating: 0.0 (0 Reviews)
Developer: Sobot

All-in-One Workspace That Unifies Channels

Unite omnichannel's chat on one workbench for customer service agents, with the help of AI Chatbot.

For Shopify users who oversee multiple online channels, including websites and social media, Sobot provides a centralized inbox that integrates tickets, messages, and customer data into a single, AI-driven workspace, customized to your language preferences. This streamlined integration enhances the efficiency of customer service operations. Additionally, customer and order details from Shopify can be leveraged by both Ticketing and Call Center teams to enrich customer engagement.

Integrate various communication channels seamlessly.
Deliver immediate, personalized solutions to customer inquiries and concerns.
Real-time monitoring and analytics for efficient supervisory management.

Highlights: Works with the latest themes

Languages

English, Chinese (Simplified), Arabic, French, Italian, German, Indonesian, Japanese, Korean, Malayalam, Portuguese (Portugal), Polish, Russian, Spanish, Thai, Turkish, and Vietnamese

Pricing

Free

Free to install

Free to install. Upgrade versions requires additional fees, contact us for upgrading.

All charges are billed in USD.

Reviews

Overall rating

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Support

App support provided by Sobot.

Resources

Developer

Sobot

6 Raffles Quay, Ascott Raffles Place#14-06, Singapore, Singapore, 048580, SG

Launched

August 1, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

Edit customers

Customer data
Edit products

Products or collections
Edit orders

Order edits, all order details for the last 60 days, or shipping information
Edit your Online Store

Theme