Sobot Live Chat & Chatbot
- Pricing
-
Free to install. Additional charges may apply.
- Highlights
- Works with the latest themes
- Rating
- 0.0 (0 Reviews)
- Developer
- Sobot
Featured images gallery
Unite omnichannel's chat on one workbench for customer service agents, with the help of AI Chatbot.
For Shopify users who oversee multiple online channels, including websites and social media, Sobot provides a centralized inbox that integrates tickets, messages, and customer data into a single, AI-driven workspace, customized to your language preferences. This streamlined integration enhances the efficiency of customer service operations. Additionally, customer and order details from Shopify can be leveraged by both Ticketing and Call Center teams to enrich customer engagement.
- Integrate various communication channels seamlessly.
- Deliver immediate, personalized solutions to customer inquiries and concerns.
- Real-time monitoring and analytics for efficient supervisory management.
- Highlights
- Works with the latest themes
Languages
English, Chinese (Simplified), Arabic, French, Italian, German, Indonesian, Japanese, Korean, Malayalam, Portuguese (Portugal), Polish, Russian, Spanish, Thai, Turkish, and Vietnamese
All features
Real-time messaging
- Live chat
- Email chat
- File uploads
- Multi-language
- Real-time translation
- Callback
- Agent analytics
- Customer insights
Automated responses
- FAQs
- Greetings
- Quick replies
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Channels
- Live chat
- Chatbot
- Social media
- FAQs
Workflow automation
- AI responses
- Ticketing
- Rule-based triggers
- Multi-language
Real-time messaging
Automated responses
Customization
Channels
Workflow automation
Pricing
Free
Free to install
Free to install. Upgrade versions requires additional fees, contact us for upgrading.
All charges are billed in USD.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
Sobot can answer any questions you have about Sobot Live Chat & Chatbot.
Developer
6 Raffles Quay, Ascott Raffles Place#14-06, Singapore, Singapore, 048580, SG
Resources
Launched
August 1, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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Edit customers
Customer data
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Edit products
Products or collections
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Edit orders
Order edits, all order details for the last 60 days, or shipping information
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Edit your Online Store
Theme
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