Reviews (3)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 15, 2026

We’ve been using Sobot’s product for 3 months.

It has helped us improve response time

Going forward, we’d love to see functionality further improved or added.

Overall, Sobot has been helpful.

HSIA
United States
3 months using the app
Sobot replied September 15, 2026

Sincerely appreciate for your feedbacks on Sobot. Your expectations inspire us to make it even better!!

September 9, 2026

Sobot has become an essential part of my Shopify workflow. Its AI engine is remarkably powerful — it analyzes data quickly, offers actionable insights, and consistently delivers high-quality output. Since using it, I've saved significant time and seen measurable improvements in my store. The team clearly knows what they're doing. Five stars.

Fosi Audio
Hong Kong SAR
6 months using the app
Sobot replied September 13, 2026

Thank you for your review!
We're happy Sobot is helping with your team and store. If you need any help further, we're here!

September 9, 2026

Overall, Sobot AI has been a great fit for our customer support. It centralizes all our channels into one place and handles routine FAQs 24/7 with impressive contextual understanding, significantly cutting down our ticket volume. Human handoffs are seamless, and the QA tools add solid value.

While complex cases still need a human touch and initial backend setup takes some effort, it noticeably reduces long-term support costs. Highly recommended for growing teams.

Invengo SmartCare Store
Hong Kong SAR
About 1 month using the app
Sobot replied September 13, 2026

Thank you for your sharing and for the valuable suggestions, we're continuing to improve Sobot AI agent to make it more convenient! ❤️