SS ‑ Social media Auto Post , 14 reviews
I have just connected my first social media account and inquired about the possibility of connecting additional accounts, such as Facebook and Instagram. In response, I was advised to leave a review in exchange for adding one more account to the free plan. I have just connected the account that day and they were aware.
Presently, I only have one account connected and I do not have any plans for claiming the additional account for the review.
UPDATE AFTER SEVERAL DAYS OF USING THE APP: I noticed that the post hadn't been published. It had been around 30 hours since the first post. I updated the schedule to show the post in one hour and it was successfully posted on time, but then another post was posted only 30 minutes later.
The most disappointing part was that despite selecting random templates, all (3) posts had the same template.
Overall, there are some good aspects, including: 1) prompt (up to 3 hrs) customer support, even during the weekends, 2) ability to include all product images in the post, 3) the option to add product title, description, and price.
However, there are a few drawbacks, such as: 1) the lack of meta or main description optimization (some websites have photos or size charts in the description, resulting in a large empty space if there's a photo in the description, 2) issues with time optimization (30 hours without any posts and then two posts in the span of an hour), and 3) the random templates feature is not working properly.
I would give the APP 4 stars for the functionality, but the review thing spoiled all the impression.
Dear The Lovely Whiskers team,
We are deeply sorry for the sub optimal experience you had with our app. As clearly described on our listing page, the free plan supports only one account and is best suited for small stores that are just getting started. We also offer 7 days no risk trial so you can try the premium features before incurring any cost.
We've sent you a detailed email and would love for you to reach our support team so we can resolve this quickly.
The Social Schedular team