Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
September 22, 2023

Review for Stefania – Customer Support Extraordinaire

I had the immense pleasure of interacting with Stefania, who served as my primary contact for support during the integration of an app on my website. From our first interaction, it was evident that Stefania was not only highly knowledgeable but also possessed a remarkable commitment to ensuring customer satisfaction.

Stefania worked tirelessly, going above and beyond to ensure that the app was configured and functioning precisely as I had envisioned for my website. Her meticulous attention to detail and relentless pursuit of perfection were truly commendable, reflecting a level of professionalism and dedication that is rare to find.

One of the aspects of Stefania’s service that I particularly appreciated was her commitment to maintaining open and transparent communication. She provided me with daily updates, detailing the progress made and any modifications implemented. These updates were not only informative but also extremely reassuring, enabling me to stay abreast of the developments and ensuring that I was looped into every decision made.

Stefania consistently made extraordinary efforts to ascertain my needs, preferences, and expectations, ensuring at every step that I was content with the progress made. Her patient, empathetic, and approachable demeanor made it incredibly easy to communicate my requirements and feedback, fostering a collaborative and harmonious working relationship.

I cannot express enough my gratitude and appreciation for Stefania’s exceptional support. Her unwavering dedication to customer happiness and her unparalleled expertise have left an indelible mark, and I am immensely thankful for her invaluable contributions. Stefania is a true asset to her team, embodying the epitome of excellence in customer service, and I wholeheartedly recommend her for any endeavor she chooses to undertake.

Thank you, Stefania, for transforming my experience into an incredibly positive and rewarding one! Keep shining and continue making a significant impact with your remarkable service!

PPJoe Pop Protectors
United Kingdom
About 6 years using the app
App Attic replied September 23, 2023

Wow, thank you so much for your review! This has truly made my day to hear you had a pleasant experience and are happy with the end result. Working with you has been an absolute pleasure. You are very understanding, collaborative, and patient, and I want to thank you for that.
Please never hesitate to contact support if you need anything at all I would be happy to assist you further. Thank you for your support and trust!

November 20, 2022

Extremely please and, support was great and quick. Support is via email and better because you have a written record.

Vape Express Canada
About 1 month using the app
App Attic replied November 21, 2022

Thank you so much for the review and for your kind words! Please don't hesitate to contact us again whenever you need any help.

June 16, 2021

Doing a great job and easy to use/configure. I like the option you bulk edit. Teams is also quick to act and helprf me to integrate the script into my very specific theme.

Eyefood Factory Australia
10 months using the app
App Attic replied June 17, 2021

Thank you for your review. Happy selling 😁

April 15, 2020

great app love it... and the customer service replied ASAP.. love it.. had an issue they fixed ASAP

United States
Over 3 years using the app
November 5, 2019

I used this app to help my consumers identify stock available, the app staff and assistance I received when installing and adding the code was exceptional, I would highly recommend this app, brilliant!

Kaboom Cards
Over 2 years using the app
February 26, 2020

The app does exactly as advertised allows a visual indiucator on prodcuts that have been sold in our store www.industrialglow.co.uk which gives new customers confidence to buy

Also the support is excellent with very quick response to any issues and questions

Industrial Glow - Original Vintage Lighting & Decor
United Kingdom
Over 1 year using the app
May 4, 2017

Great app, and even better support. They customized it for my store at no extra charge! Great experience.

Caffeine And Kilos Inc
United States
Over 5 years using the app
May 11, 2017

Looks and works great! Amazing support. I'm not great with JS edits, so I fiddled with it a bit, ran out of time and left it. They figured out I had a problem and opened a ticket for me before I could do it myself. The support was completely pro-active. All I did was added support@shopiapps as a staff in my Shopify store and....Boom, the next morning the app was working perfectly.

Just a little app, a small task to add a nice feature to my store. But Jaron proved how much he values my business and the pride he takes in making sure his apps work perfectly for any customer, big or small. I could not recommend ShopiApps more highly. I want them on my team and will look for any opportunity to use their apps and hire their Shopify Experts. As I anticipate the success of my new e-commerce site, I expect to look back and think how fortunate I was to find ShopiApps.

Great Yarns
United States
Over 4 years using the app
August 29, 2018

Works perfectly and the service rendered to me was fast and efficient ;)

Love For Fabric
About 2 years using the app
October 19, 2015

I can't express how happy I am with this app! Jaron was very adaptive to our needs. Overall a great investment.

Uoionline Com
United States
About 5 years using the app