Reviews (126)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing live sales on Facebook and Instagram, noting its seamless Shopify integration for effective invoicing and inventory management. Key features include automatic fulfillment, direct message variant selection, and product overlays. Additional functionalities like waitlists and auto-reminders further boost sales conversion. The app is noted for its reliability and the proactive, responsive customer support, with continuous updates being a major strength.

February 10, 2021

Joe and his team have been super helpful and attentive. We had a need outside of their app and they worked hard to add it on. We use the app to run our facebook live sales and saves so much time not having to read comments and send invoices.

LaxAquarium
United States
Over 2 years using the app
April 26, 2023

I'm not a "review-writer". I should be, but honestly running a business is busy work and I don't take the time like I should. That said, I wanted to share my experience with Joe & the SoldLive app because of the valuable impact it has had on our business.

We have a unique selling model with a network of affiliates across the US. This is the only social media live selling app that has successfully met our needs and worked with our other systems (shopify, commission apps, etc.) how we need it to. This is in large part to the hard work and extra time that Joe has dedicated to help us tweak it to our very particular specs. Not to mention the many built-in features that allow for lots of options.

I am incredibly appreciative of the time he takes to help us and his willingness to always hop on a call and flush through our issues or needs in record time. He is creative and always thinking about what's next.

I love how this app has helped up to grow our business and am excited for all of the potential it has. Our customers of all ages are able to understand and utilize the comment-selling features with ease. They are also always working to add new features or benefits.

We are a small company that does not expect this level of individual support so we really value developers who see us as more than just a subscription. Thanks Joe!

AsherKate
United States
Over 2 years using the app
SoldLive replied May 8, 2023

Thank you Gina!

If you ever want to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.

December 14, 2021

This has been a game changer for my business! Zero invoicing needed!! Super easy for the seller and the customers. Joe is incredibly helpful while launching and making sure everything works. He is always open to feedback. This is a must have app!

Alicia's Fab $5 Gems
United States
Over 2 years using the app
April 21, 2023

Love this app! Worth every dime. I like the automatic posts on my fb business page and facebook group too!

Cuter Than Most Accessories
United States
Over 2 years using the app
SoldLive replied May 8, 2023

Thanks so much Christi.

If you ever want to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.

February 26, 2021

Love this app! There was a bit of a learning curve in terms of how my POS software integrated with Shopify and then the app...infact after the first 2 weeks I got frustrated and hastily said I wanted to cancel. Joe was awesome and helped me to trouble shoot. Weeks 3 and 4 have been amazing! I am so happy I stuck with it! This has saved me hours and hours of time doing manual invoices! Get it and stick with it. You will not be sorry!

decoronadimehamilton
Canada
Over 2 years using the app
December 5, 2021

I love the FB live comment app. You don’t have to be live either to use it and it integrates with Shopify. I personally tried comment sold and not a fan at all. You can use it on your biz page and or group just by doing wall drops or going live. The creator of the app is super helpful too in setting it up and working together.

Rhonda Madrid Designs, LLC.
United States
About 2 years using the app
October 5, 2022

I use this app to help me with auto invoicing. Because I don’t have to manually set up a live or or manually send out invoices to my customers it has tripled my sales. My customers love being able to see their carts in their messenger! This was a a huge game changer for my business!

Beautifully Adorned By Myri
United States
About 2 years using the app
Edited October 9, 2021

Boss Beauty Bling Accessories Very user friendly. Support is always available and ready to help. My customers comment, get a msg, their cart is started and they checkout after my live show. No more tedious individual invoicing. No more missing a sale because I didn't see a comment in my Facebook group. I have more organization with my inventory now and I'm able to see what my customers are buying. The app integrates with Shopify. I can do everything I need to do for my business all in one place. I am enjoying the ease of this app. It's a game changer for my small business.

Boss Beauty Bling Accessories
United States
Almost 2 years using the app
March 18, 2022

Jess was wonderful in walking me through the steps needed for using the Overlay with scanning device. She is very patient, understanding and most importantly never makes you feel that your not important. Also, I have found that the app itself is making me become more organized with my inventory. When going live the inventory is numbered, invoicing is done and life is much easier. I highly recommend this app.

BB Silver Elegance
United States
Almost 2 years using the app
Edited September 6, 2022

Updated review: I have been with SoldLive since seems like the beginning and I am absolutely blown away by them. They have continued to make improvements and I will say all of the improvements have made an impact on my business in a positive way. I love how it is connected to Shopify and my customers have no issue using this system. I am very happy with this app. Last week it worked like clockwork. I sold and believe it or not my customers paid in full by my 11 pm cut-off time. We had all items bagged and ready to pick up by 11 pm and I was home. Saves me time on invoicing and bagging items just for ppl to forget about invoice and not picking up items. Joe is always an email away to if you have any questions and is always super helpful.

Jenny Pearl's Boutique
United States
Almost 2 years using the app