Reviews (126)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing live sales on Facebook and Instagram, noting its seamless Shopify integration for effective invoicing and inventory management. Key features include automatic fulfillment, direct message variant selection, and product overlays. Additional functionalities like waitlists and auto-reminders further boost sales conversion. The app is noted for its reliability and the proactive, responsive customer support, with continuous updates being a major strength.

May 3, 2024

Really great app, Genius actually!

We've never done lives before so was trying to figure out how to do it and research lead us to this app. Which is the only app if you wanna do this as a Shopify seller as it invoices directly from Shopify seamlessly, we have automatic fulfillment set up for all our products and the orders that came through the app fulfilled automatically. We also have different variants per product and the customers received DM's on IG to select all the variants in our product sets and managed to check out without issues. I feel like I could start a live sale only business to make money with this app. Go for it!

VETCHY
United States
5 months using the app
SoldLive replied May 4, 2024

Thank you for your review. It's amazing that you did $15K in sales on your very first live with SoldLive!

We love working with Shopify Plus stores like yours that sell high quality products to a rabid fanbase. And the success you found just a couple days after installing SoldLive is more a testament of your awesomeness than our software.

We're just happy we can automate the invoicing for you to take the boring work off your plate. Look forward to many more successful Instagram live sales together!

April 23, 2024

Sold Live has completely transformed the landscape of live product selling with its innovative platform! As an enthusiastic user, I’m thrilled to share how this app has revolutionized the way I engage with live streaming sales events.

One of the standout features of Sold Live is its seamless integration of live streaming and e-commerce, allowing sellers to showcase their products in real-time while interacting with viewers in a dynamic and engaging manner. The ability to ask questions, make inquiries, and even place orders directly within the live stream creates an immersive shopping experience like no other.

The app’s user-friendly interface makes it incredibly easy for sellers to set up and manage their live streams, with intuitive tools for uploading product images, writing descriptions, and setting prices. Additionally, Sold Live offers built-in marketing features to help sellers reach a wider audience and drive sales, including promotional banners, social media integration, and targeted notifications.

Markiza Moda Italiana
Slovakia
4 months using the app
March 27, 2024

I switched from CS to SoldLive about 2 years ago and I am so happy I did! My customers felt "pushed" with CS but with SoldLive there isnt the excessive push to get them to shop. They already shopped my shopify website so comfortably. Plus they don't have to make an account, everything is linked through Shopify. I love the look of it when we go Live and still makes me feel "official." PLus the customer service is phenomenal! Can't recommend these guys enough

Whiskey & Lace Clothing Boutique
United States
About 2 years using the app
SoldLive replied March 28, 2024

Thank you for your review!

We took your most recent live and made 1-min reels from it:

https://s3.us-west-2.amazonaws.com/pastors.ai/soldLive_clip_8838_17557.mp4

https://s3.us-west-2.amazonaws.com/pastors.ai/soldLive_clip_8838_17562.mp4

https://s3.us-west-2.amazonaws.com/pastors.ai/soldLive_clip_8838_17564.mp4

If these look good to you, let us know and we'll automatically make these after every live and let you post them as shoppable reels.

March 14, 2024

This ap makes selling on Facebook easy. I use to take hours after every sale and read through the comments to create invoices, now items go directly into the customers cart. My customers (mostly 55+) find it easy to use as well.

Rubies Inc.
Canada
About 2 years using the app
SoldLive replied March 25, 2024

Thanks so much for your review.

And thanks also for your loyalty (we see you've been using SoldLive for more than 2 years)

We invite friendly customers to beta test new features, and we'll be in touch soon!

Edited August 24, 2020

I love this app. I can't believe how easy it was to transition. The app is so user friendly and my customers love it! Having this app has increased my sales! Customers have the convenience of being invoiced right away and it saves me a ton of time and makes my day that much easier. Previously I was on a group page so my customers are transitioning to my business page very well because of the easy invoicing. I love this because it shifts the responsibility to the customer in terms of their invoice. The fact that they can comment on a video that is no longer live and still be invoiced is amazing as well. Now, once my live is over, I can walk away and wait for the orders to come in. I have to finish tagging all of my inventory and I will be all set. Thanks so much!

Be So Glamorous Accessories
United States
Over 3 years using the app
December 4, 2020

We started using this app in September and with any new adjustment and software there were some kinks to work out. Joe talked through everything with us round the clock and was adamant to even work over the weekend on our case to make sure we would be able to maximize sales in the coming week. The communication has always been very clear and we have gone back and forth with making sure everything is working perfect and to standard. Joe also checks in before I can even get back to him on an issue. He has even popped into a live sale we were having trouble with to troubleshoot on the spot. All in all, we love the simplicity of the app. We used a competing brand in the past and the insane fees and pricing was not worth the struggle of keeping the two very separate entities in sync. We love that this just integrates with Shopify to keep things streamlined, which the other software did not. Our customers have been very receptive as well. Overall would definitely recommend. When in doubt, ask questions, ask for help & it will be a great experience.

Shop Bubbly Boutique
United States
Over 3 years using the app
March 18, 2021

Being in Canada - it was not easy to find an app that would work for comment selling/invoicing. From my first experience with the app and the customer service of Joe I have been blown away. Any glitches along the way he has helped to solve them. Set up was super easy. Before I would spend hours invoicing and now when I go live for my Sip and Shops I can easily invoice through this program 100+ orders a day. The instock feature is great too. The auto tagging! This is a app you need in your business.

Bee Trendy Boutique
Canada
Over 3 years using the app
Edited November 16, 2021

We have tried several apps for selling on FB. This has been the best one we have tried. Their pricing is affordable for smaller boutiques! The overlays are professional and the dashboard is easy to manage. They are open to suggestions for improvements and cannot wait to see what else they can do! If we have had any issues, they have been very responsive to fix! We are so happy to have found this app!!!

Southern Threads LLC
United States
Almost 3 years using the app
November 9, 2021

I use the SoldLive app to get my customers invoice in their hands while their purchase is fresh on their mind. I like how my customers can get off the live and pay their invoice even if I am not done with the live show. It also helps me tremendously with inventory management. What I love the most about the app is that, as a business owner, it helps me to spend more time with my family instead of manually creating and sending invoices after a live show. I get to walk away after my live and let the app do the rest, even for replay viewers! I enjoy this app!

Blingz by Tina
United States
Almost 3 years using the app
July 25, 2020

All in all, I just finished the shipping for this week and I was really pleased with how the whole thing worked. I have been sending out invoices for years, and it’s very hard to keep track of inventory when something is “sold” but not paid for. With the new system, everything is paid for and I can just resell things immediately on the website if they don’t sell live. I’m very happy with this. It’s something I’ve been dreaming about for years

High Desert Orchids
United States
Almost 3 years using the app
SoldLive replied July 26, 2020

Thanks for all your feedback (and patience!) these past few weeks as we've worked to improve the waitlist and checkout hold features for your live sales.

Your feedback that this app is what you've "been dreaming about for years" brought a huge smile to the teams' face. I can't tell you how motivating that is to hear!

ps. in addition to your live sales, it will also work on your regular posts too. I think you already know this, but any 'sold' comment on ANY of your FB posts will get properly invoiced by the app. So feel free to use it on your picture posts as well :)