Reviews (127)

Overall rating
4.5
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing live sales on Facebook and Instagram, noting its seamless Shopify integration for effective invoicing and inventory management. Key features include automatic fulfillment, direct message variant selection, and product overlays. Additional functionalities like waitlists and auto-reminders further boost sales conversion. The app is noted for its reliability and the proactive, responsive customer support, with continuous updates being a major strength.

May 29, 2021

I have used this app for about 6 months now doing lives for my small business. We have had great success with this app and now they offer overlays for their lives which makes my life so much easier with little prep for my live on facebook. I am very thankful for comment sold and my customers are loving it!

Cardigans & Comfort
United States
About 1 year using the app
November 23, 2021

I love the simplicity of the system. It has been a game changer for my business and has saved me so much time on invoicing/shipping/fulfilling orders. I love that my customers can check out at any time as well as holds their cart for the extended period. I was looking at other systems similar to SoldLive, but couldn't justify the price for the features. This is at a great price point with some great features!

Bling Bright Like A Diamond
United States
About 1 year using the app
January 12, 2022

Really great app and the support has been fantastic. You feel like you have a partner helping your business.

Goody Beads
United States
About 1 year using the app
February 9, 2022

I use the app to streamline my invoicing process. The customer service that Joe provides is unsurpassed. Features I like customers comment on the live and an invoice is automatically generated. The best features are my customers can watch the replay of my LIVE and still comment and get invoices as if they were watching it LIVE. Also, being able to do preorders by posting a picture the customers can comment and be put on a waiting list until the product arrives.

Royal Radiance Jewelry
United States
About 1 year using the app
November 8, 2022

I've been using SoldLive while selling #SuperCute accessories on Facebook and Instagram (@AccentMyOutfit) for some months now. It has made my invoicing SUCH a breeze! My customers can watch their carts while they shop and. Heck out at their leisure without waiting for me to send the invoice. I love it!! Joe is always super helpful and available to answer my questions or even do a minor customization to make selling easier for me. Highly recommend!

Accent My Outfit
United States
About 1 year using the app
July 29, 2021

This App saves me SO much time invoicing. It allows me to spend more time doing income producing activies and/or providing the flexibility to spend more time with my family. I am really impressed with the fact I don't have to go back to previous live shows or picture sales to find items that are claimed. The app does it for me! The only "con" I have at the moment is it captures my picture sale claims inconsistently. With that being said, Joe is going above and beyond to help fix this for me and help it suit my needs. Thank you Joe!

Beautiful Treasures
United States
About 1 year using the app
January 11, 2021

This app has been amazing for my business! Not only does it save me tons of time from manually invoicing, but it helps make sure my customers get the items they want before they sell out. The autobot feature is wonderful in that it gives the customer the options to choose sizing and color/variant without having to search for what sizes are available. The waitlist feature and auto reminder is great too. It definitely saves you from hunting down the customer for payment. Now that this has the group capability, it's so helpful! My girls are loving the ease of use and I am loving the time saved!! My favorite part of the app is that there is no need for your customer to register with another account or site. They simply click the "sold.as" link once, approve comment selling, and you're good to go from there on out. Definitely easier and more customer compliant than other systems! Thanks Joe and the Team! I can't wait to see what more fun features are in store in the future! Melissa at Modish Lily

Modish Lily
United States
12 months using the app
Edited June 25, 2021

This app is amazing - the most comprehensive facebook live-selling app we have seen. I would give it 10 stars if I can. Sharing my favourite aspects of the app. [1] PREPARATION: Reduces preparation time from 2 days to less than half a day with the "auto-tagging feature in the app" [2] ACTUAL STREAMING
The overlay function is so helpful. Shoppers loved this feature and we received significantly lesser comments asking what the code was. When variants are sold out, it is automatically "striked off" in the overlay option, so we know to move on. [3] WAITLIST
Customers receive an acknowledgement even if item is out of stock. So we tell our customers that no PM = wrong code typed. [4] AFTER SALES
Because the checkout process was so seamlessly integrated with Shopify, 95% of invoices sent during the live were paid and converted. This is the HIGHEST rate we have had after trying more than 3 apps. [5] SUPPORT
Despite a 12 hour time difference, Joe has been providing extremely fast support and clearing the doubts very comprehensively. Thank you!

Enchanté
Singapore
11 months using the app
August 26, 2020

I am loving this app! It's saved me loads of time. I have heard from my customers that they love the checkout system. My favorite aspect is how all of my inventory is streamlined. I've used it for live sales, as well as for selling during my lives as I've created projects. It makes it so easy to tell customers how to get my products. In addition, it takes people TO my website, which often results in them purchasing additional items. The only thing I am sorry about is that I didn't find this app sooner!

Purposeful Indulgence
United States
11 months using the app
April 17, 2023

I love this app and what it provides. It makes owning a business easier by giving you an automation that is easy to use. It makes navigating social media a snap because I do Not have to actually post and invoice daily. Sold live does it all for me!

J'Renee Bejeweled
United States
10 months using the app
SoldLive replied May 8, 2023

Thanks so much Joniece!

If you'd like to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.