Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with Shopify, and efficient backend operations. They value its unique live selling features on Facebook and Instagram, including automatic daily product posting and live sales overlays. The automatic invoicing feature is praised for boosting sales. Merchants also commend the app's affordability and excellent customer service. They find it easy to navigate, with convenient features like cart viewing and checkout. The ability to send notifications via messenger and hold carts for an extended period is also appreciated. This app has been instrumental in streamlining operations and improving inventory management for merchants.

August 11, 2020

This has been a game changer for the way I run my live sales! It has definitely been worth the money!

Unwavering Haven
United States
5 months using the app
January 7, 2021

Absolute game changer!!! Perfect for my business while I'm Live on FB and has saved me hours of work! Customer support is amazing! Highly recommend!

Sandra Lucas Jewelry Store
United States
5 months using the app
July 15, 2021

This app has been so helpful to me as a small business in aiding with live sales, I found the price afordable for smaller retailers and the help desk is very quick to respond with any questions Ive had! They also check in periodically to check in on the efficiency of their app. Give it a try! I'm glad I did!

Girl UPcycled
United States
5 months using the app
March 22, 2022

I used this app to help me do Invoicing . I LOVE this app because it gives me more time to focus on other areas of my business . Also this apps help minimize mistakes and helps keep inventory errors to a minimum. Customer service is AWESOME ‼️

The Sassiest Chic Jewelry
United States
5 months using the app
Edited April 9, 2021

UPDATE 4/9/21: We were privileged to be a part of their BETA program for overlays and just did a live shopping broadcast last night using their new, very easy to use overlay functionality from our phone. Previously we were streaming through OBS with hi-res webcam (if you don't know what that is, it's not important), but not only is it so much easier using a smart phone, but we no longer struggle with the focus issues of a webcam. So-- if you're a retailer and not doing live shopping events, you really need to explore this great alternative sales channel that will add a new revenue stream that is too valuable to pass up. We just jumped in and we've been building a loyal audience with our weekly broadcasts. What we've found is not only are customers enjoying purchasing during the broadcasts, many customers become aware of the store by virtue of the fact that we do these broadcasts. Keeping your customers engaged is so important and this is just one more GREAT way to do that. Oh- and Joe/Lars have been absolutely awesome in both answering questions and being immediately responsive when needed. Love love love this tool! You will too!
We just did our first FB Live event using this app and it went surprisingly well. We've considered Comment Sold as many of our retail colleagues have decided to use. As we are a Shopify store (both web and POS), sending customers to another platform as Comment Sold was not something we wanted to do. That's what's great about this app - it keeps everyone in the same ecosystem. From the customer side, it seems everything went smoothly. On our side, we had full transparency into carts as they were being built. What we discovered was that we could edit draft carts for the few customers who had problems (wrong variant, missing a product that wanted, etc.) The reminder messages to customers appears to have been effective as we only had one customer not follow through with checkout. Sold.as FB's fee is reasonable compared to Comment Sold and I've found their support to be very responsive and helpful. Mellow Monkey fully recommends this app to anyone looking to manage orders on Facebook Live. If you're not already doing FB Live shopping sessions, you're missing out on a nice revenue stream to complement your B&M and/or web business. Just jump in and give it a try! We did! www.mellowmonkey.com

Mellow Monkey
United States
5 months using the app
February 12, 2022

This app is so easy to use. This was my first week using it and it has given me so much needed time to do other things.

Angel’s Glitz, Glam & More
United States
5 months using the app
October 15, 2020

This app has provided the ease my business needed. From auto populating tags, to the ease of customers commenting, and then being directed right to checkout has been great. I did have a learning curve when it came to adding products with multiple variations, but once I figured it out it has worked great.

6Money's Creations
United States
5 months using the app
January 25, 2022

This app has been a game changer for not only my customers but my time behind the scenes. It’s super user friendly and Joe is amazing at communicating and problem solving with any and all questions or concerns. My customers LOVE this new way to shop and I can’t wait to see how it helps me grow my business this year! Thank you for an amazing app!

Fab5Bling
United States
4 months using the app
July 14, 2022

We went with SoldLive because it was going to be easier for our customers to use without resigning up to another app. We had some glitches at the beginning that may have been operator error but Joe was so patient and worked with us on Facebook to help streamline the audio/video. We love to support new small companies.

Mermaids on Cape Cod-Official Mermaid Gear
United States
4 months using the app
June 30, 2022

I am happy with this app. I resisted the technology for a long time, but my live sales took too much time with invoicing. This app is simple to use and the staff is helpful, responding to questions quickly.

PolishPottery.com
United States
4 months using the app