SolviaChat ‑ Customer Support

SolviaChat ‑ Customer Support

Pricing
Free plan available
Rating
0.0 (0 Reviews)
Developer
XEL

Your AI agent knows every product, answers questions instantly, and recommends what to buy.

SolviaChat is an AI support agent that learns your entire store, every product, page and policy, and answers customers instantly, 24/7, in their language. Ask "what shoes go with these jeans?" and it replies with a tappable product carousel (image, price, stock) that sends shoppers straight to the product. Fewer support tickets, more conversions. One toggle to go live, no code, no FAQ setup. Privacy-first and GDPR-compliant.

SolviaChat is an AI support agent that learns your entire store, every product, page and policy, and answers customers instantly, 24/7, in their language. Ask "what shoes go with these jeans?" and it replies with a tappable product carousel (image, price, stock) that sends shoppers straight to the product. Fewer support tickets, more conversions. One toggle to go live, no code, no FAQ setup. Privacy-first and GDPR-compliant. more
  • Answers customer questions instantly using your full catalog and policies.
  • Recommends products in chat with a tappable carousel of image, price, stock.
  • Replies 24/7 in each customer's own language, no staff needed.
  • Goes live on every page with one toggle, no code or theme edits.
  • Hands the conversation to your team when a human is needed.

Languages

English

Pricing

Free

Free

Features

  • 20 AI replies per month
  • 1 site
  • 20 pages indexed
  • Email support

Pro

$29 / month

or $339/year and save 3%

Features

  • 1,000 AI replies per month
  • 100 pages indexed
  • Up to 3 sites
  • Product carousel in chat
  • 24/7 multi-language replies
  • Human handoff

Growth

$99 / month

or $1,149/year and save 3%

Features

  • 5,000 AI replies per month
  • 500 pages indexed
  • Up to 10 sites
  • Product carousel in chat
  • 24/7 multi-language replies
  • Human handoff
  • Everything in Pro

Scale

$399 / month

or $4,599/year and save 4%

Features

  • 20,000 AI replies per month
  • 2,000 pages indexed
  • Up to 50 sites
  • Product carousel in chat
  • Everything in Growth
  • Priority support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

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Support

App support provided by XEL.

Developer

XEL

71-72 Shelton Street, London, ENG, WC2H 9JQ, GB

Launched

May 22, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View store data:

Products, Online Store

  • View products

    Products, collections

  • View Online Store

    Online Store pages

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