Sondera Post‑Purchase Survey

Ask buyers how they found you on the Thank-you page. Learn what drove each order.

Sondera adds a short survey to your Thank-you and Order-status pages, so you can ask buyers what brought them to your store while the order is still fresh. It runs as a checkout extension, so there is no script tag, no theme edit, and nothing left behind if you uninstall. Start from a template or build your own, choose which buyers see it, and publish to checkout in minutes. Answers arrive tied to the order, next to its value, country, language and whether it was a first purchase.

• Surveys on the Thank-you and Order-status pages, after the payment is taken
• Eleven question types, including NPS, rating, choice, dropdown and open text
• Follow-up questions that change based on the answer the buyer just gave
• Show a survey only to the buyers you choose, by country, product or order value
• Dashboards, drop-off reporting and CSV export, counted one response per order