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AI voice agent that answers your store's phone calls 24/7. Handles orders, returns, and more.
Soravox answers your customer phone calls with an AI voice agent that connects directly to your Shopify store. It looks up orders, checks tracking status, processes returns, answers product questions, and transfers to your team when needed. Customers get instant answers in real time. Your agent knows your products, policies, and inventory because it reads your Shopify data. Set up takes under 5 minutes. Includes call recordings, transcripts, and analytics.
- Answers calls 24/7. Handles order tracking, returns, and product questions.
- Connects to your Shopify store, pulls live order, product, and policy data.
- Smart escalation, transfers complex calls to your team with full context.
- Set up in 5 minutes. Connects to your Shopify store with one click.
- Call recordings and transcripts for every conversation in your dashboard.
Languages
English
Categories
Estimate your monthly charges
Rounded up to the nearest dollar
Overage Minutes
Pricing
Starter
$199 / month
Plus usage charges
Monthly usage tier
Cost per unit
First 1,250 Overage Minutes
Free
1,251+ Overage Minutes
$0.18
Features
- 1,250 min included (~625 calls)
- Knows your products and policies
- Looks up orders and handles returns
- Escalates to your team when needed
- Call recordings and transcripts
- Real-time order tracking
- Human escalation with full context
7-day free trial
Pro
$349 / month
Plus usage charges
Monthly usage tier
Cost per unit
First 2,500 Overage Minutes
Free
2,501+ Overage Minutes
$0.11
Features
- 2,500 min included (~1,250 calls)
- Everything in Starter, plus:
- Analytics dashboard
- Priority support
7-day free trial
Custom
$799 / month
Plus usage charges
Monthly usage tier
Cost per unit
First 3,000 Overage Minutes
Free
3,001+ Overage Minutes
$0.09
Features
- 3,000 min included (3,000+ minutes)
- Everything in Pro, plus:
- Custom-built voice agent
- Custom integrations
- Dedicated account manager
- Tailored onboarding
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by DSE Group.
Resources
Launched
June 3, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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Edit customers
Customer data
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View products
Inventory, products, collections
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View orders
All order history for the last 60 days, shipping information
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