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AI voice agent that answers your store's phone calls 24/7. Handles orders, returns, and more.
Every day your team fields phone calls that eat real time: returns, exchanges, address changes, and product questions. SoraVox is a 24/7 AI voice agent that answers those calls and connects directly to your Shopify store. It processes returns, checks order status, and answers product questions in real time, cutting your support costs. It sounds natural, knows your products and policies from your Shopify data, and transfers to your team with full context when needed.
- Answers calls 24/7. Handles returns, order questions, and product questions.
- Reduces support costs by resolving the calls that take real time.
- Connects to your Shopify store, pulls live order, product, and policy data.
- Smart escalation, transfers complex calls to your team with full context.
- Set up in 5 minutes. Connects to your Shopify store with one click.
Languages
English
Categories
Estimate your monthly charges
Rounded up to the nearest dollar
Overage Minutes
Pricing
Choose the plan that best fits your business.
Pro
$29.99 / month
Plus usage charges
Features
- 2,500 min included (~1,250 calls)
- Everything in Starter, plus:
- Analytics dashboard
- Priority support
Monthly usage tier
Cost per unit
First 100 Overage Minutes
Free
101+ Overage Minutes
$0.12
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by DSE Group.
Resources
Launched
June 3, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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Edit customers
Customer data
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View products
Inventory, products, collections
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View orders
All order history for the last 60 days, shipping information
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