Spark Shipping

Id love to give this app and team a high rating, But its constant complications, laggy uploading process and inability to get absolutely anyone to call you back about an issue is absurd. I hope this reaches someone because I have been pleading with Michael duke for some sort of response and got radio silence.

I have been utilizing Spark Shipping for almost a year now. I cannot recommend this team and app highly enough. Although there are still several enhancements I would like to see that would help my store specifically, their customer service, support and development team has been incredibly responsive and delivers incredible quality work. There were 2 vendors that they did not have integrations for ...

Spark Shipping works very well. Their customer support is some of the best of any vendor I've ever worked with. Working with the app and the support team makes my life easer and that's pretty rare in the 3rd party vendor space.

Charles has been super helpful through the entire set up process. We've been working with them for several months.

Keep up the great support!

Great customer Support!

Devon
Media Rep & Analyst
http://www.bikiniluxe.com
Luxury Swimwear and Active Wear

Great app and great support. It works seamlessly for all our needs.

Spark Shipping is a brilliant app. It helps automate critical processes for our store. The support is great, they provide practical feedback in a timely manner.

App is very useful but has some issues. I use it for Parts Unlimited products and there is no fitment data that comes across with the products. As handy as it is to click and add products, you create a massive mess that needs to be cleaned up by editing all the text, adding fitment and some times correcting prices and photos. I understand this is also a product feed issue from Part Unlimited, but ...

​I use spark shipping for not only my bigcommerce store but for my Shopify stores also.
They are awesome and amazing. Their customer support team is the best.
They have not only managed to accommodate and make every request i have had of them happen but they made it happen quickly.
I had some unique needs for my fulfillment files and they worked with me to make them happen. They went above and ...

The product itself is good and serves a great function for growing Shopify store. The customer service seems to be improving. It used to take weeks sometimes to get responses. When you do get someone, they are usually helpful, but could go the extra mile to make sure your integrations are working flawlessly.