Spark Shipping

I have been utilizing Spark Shipping for almost a year now. I cannot recommend this team and app highly enough. Although there are still several enhancements I would like to see that would help my store specifically, their customer service, support and development team has been incredibly responsive and delivers incredible quality work. There were 2 vendors that they did not have integrations for that I really needed. Their development team invested a lot of time with me to get these up and running for my store. My store is a small business run by just my wife and I and we both have other full time jobs as well. The operational time this app has reduced for us is massive. Product updates, inventory updates, pricing updates, automated order placement and automated tracking/fulfillment updates has saved us a ton of time. Its now almost like we have several operational support staff completing all of this non-value activity for us. Thank you Spark Shipping for all you have done for my store and for your partnership and dedication in ensuring I had what I needed.

Spark Shipping is a brilliant app. It helps automate critical processes for our store. The support is great, they provide practical feedback in a timely manner.

Charles has been super helpful through the entire set up process. We've been working with them for several months.

Keep up the great support!

App is very useful but has some issues. I use it for Parts Unlimited products and there is no fitment data that comes across with the products. As handy as it is to click and add products, you create a massive mess that needs to be cleaned up by editing all the text, adding fitment and some times correcting prices and photos. I understand this is also a product feed issue from Part Unlimited, but for $249/mo its boardering unacceptable. I'd give Parts Umlimited 1 star for the feed they send Spark (Retail and MAP in the PU feed are the same number on most products which renders Sparks pricing retail/MAP section pretty much useless), lack of fitment data, I called PU and they said to reach out to the manufactures for fitment data, isn't this why I pay $249/mo so I don't have to build my own database? App has a ton of potential but is way over priced for the Powersports industry due to the poor feed quality and lack of data the Powersports distributors are sending out. You also have to be on open account/credit terms for PU to grant API access for Spark to function properly/fulfill orders - no credit card on file function PU. *Update, after the review, Charles from Spark reached out and guided me through some tips and tricks, he has also contacted Parts Unlimited to clean up the data feed. A+ for effort!

The product itself is good and serves a great function for growing Shopify store. The customer service seems to be improving. It used to take weeks sometimes to get responses. When you do get someone, they are usually helpful, but could go the extra mile to make sure your integrations are working flawlessly.

​I use spark shipping for not only my bigcommerce store but for my Shopify stores also.
They are awesome and amazing. Their customer support team is the best.
They have not only managed to accommodate and make every request i have had of them happen but they made it happen quickly.
I had some unique needs for my fulfillment files and they worked with me to make them happen. They went above and beyond in my opinion.
I could not be more pleased with my experience with Spark Shipping.

If you are looking for a company to handle any of your needs for a bigcommerce or shopify store do not hesitate to go with Spark shipping.

Great customer Support!

Devon
Media Rep & Analyst
http://www.bikiniluxe.com
Luxury Swimwear and Active Wear

Spark Shipping works very well. Their customer support is some of the best of any vendor I've ever worked with. Working with the app and the support team makes my life easer and that's pretty rare in the 3rd party vendor space.

We recently established our first drop-shipping partnership and through that process have tried out a number of apps. Spark Shipping is one of the two we decided to keep. Their excellent technology is only surpassed by the company's customer service. They are extremely responsive and have gone above an beyond to assist us with the integration process. I highly recommend this app for routing orders, syncing inventory and creating tracking emails.

Great app and great support. It works seamlessly for all our needs.