Reviews (345)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to boost average order value by easily adding product add-ons and bundles on product pages. It's noted for its user-friendly interface, customization options, and features like discounted pricing and related product displays. The app integrates seamlessly with existing website themes and maintains a professional appearance. Support is frequently commended for its responsiveness and effectiveness in customization and problem-solving, significantly enhancing online retail operations and increasing sales.

February 9, 2022

Great and fast customer support. They adding Shopify Multicurrency support within 2 weeks of me asking and works well

Strength Shop UK
United Kingdom
20 days using the app
January 5, 2022

Installed this app after testing some of the other options available on Shopify and we couldn't be happier with it! It allows us to show many different Addons and was so easy to set up. We asked the Spice Gems team for a customization and they were incredibly accomodating, helpful, and quick to respond. The app has already led to more sales and we will consider using it on other sites in the future.

Present Times Unique Gifts
Canada
20 days using the app
July 18, 2020

Great support! they help us installing it and with our preferred design. Definitely recommend this app!

Praesidus
Hong Kong SAR
20 days using the app
August 9, 2022

Super easy to setup, use, and the team was able to fix ADA issues very quickly (less than a week). I would recommend!

NHS Skate Direct
United States
20 days using the app
May 21, 2022

WOW. Im really impressed with the service this apps team has provided with installation and customisations [accurate and timely]. Not only this but its easy to mange. Thank You! :)

James A'Delin Ties
Australia
19 days using the app
Edited July 7, 2023

This app is exceptional, and their support team is simply outstanding. From seamless functionality to personalized assistance, they have surpassed all expectations. The app itself sure is still under development but you can tell your requirements to their support team and they will give you what you want. Team SpiceGems are truly amazing. I wish you all the best.

100/10 Team SpiceGems have surpassed all my expectations once again. I know the things I wanted was a little bit complicated and hard to do, but here they are, they gave me exactly what I want. 1 of the best team I encountered here in shopify. Long live team SpiceGems!

HevaGifts
Malaysia
18 days using the app
November 6, 2020

I needed help installing the app and within an hour the response team installed and updated the placement to my preference. Amazing support from the team!

Jason Bakery
South Africa
18 days using the app
Edited May 28, 2020

Great App easy to use.
I required help with the code and Vivek and Support Team very helpful and turn around was within 24 hours. I now have my Add-ons alongside my products in my cart, so a very happy customer. Thanks to the Support Team... Would I purchase from them again the answer is Yes.

MJ's Chocolates
United Kingdom
18 days using the app
July 15, 2021

I love your service, a very quick and professional response. Different from many partners I have worked with Recommend this app

Taki Case
United States
17 days using the app
March 16, 2023

Very easy to use and customer support helped make adjustments needed within 24 hours - cannot fault it!

Memorial Stories
United Kingdom
16 days using the app