Reviews (1,104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting email sign-ups and sales conversions, with some achieving rates as high as 9% to 10%. It's noted for its user-friendly interface and quick setup, often ready in minutes. The app is effective in building robust email lists, quickly adding hundreds of new subscribers. Its engaging "spin the wheel" feature enhances the shopping experience and encourages customer interaction. Merchants also value its customizability and immediate discount delivery, which sets it apart from competitors. Additionally, it offers excellent customer support and integrates well with marketing tools like MailChimp, making it a versatile and cost-effective marketing solution for increasing sales and subscriber numbers.
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I uninstalled this program as it wasn't working properly. I am continuing to get charged for the program and I have no idea how to stop it as I'm not using the program.
Hi Mercury Rhythm,
I'm sorry to hear the Spin-a-Sale app wasn't working for you. It doesn't look like you made an attempt to reach out to our support but we're here to promptly assist you with any issue you’re having.
In regards to your charges for the app, the charging for the app is handled by Shopify's billing system and once you uninstall the app then Shopify automatically and immediately cancels your subscription to the app in their billing system.
I took a look at your account history in Shopify's system and it looks like the charge you're seeing is from when you previously had the app installed and you haven't been charged after uninstalling it. I see that you successfully uninstalled the app on May 19th and your subscription was immediately canceled in Shopify's billing system at that time. I also see that the last charge you received from the app was on May 9th since your 30 day billing period for the app renewed on that date and you still had the app installed at that time.
It can then take up to 30 days for a previous app charge to appear on your Shopify invoice. That's because each app billing period depends on when you start a subscription to an app and is usually different than your 30 day Shopify subscription period. For more information about that take a look at the App Billing Cycles section in this Shopify help guide: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
To summarize, your subscription was successfully canceled back on May 19th and the only charges you're seeing from the app are from when it was still installed. So you won't see any additional charges going forward. If you have any additional questions about that or would like any assistance with the issues you experienced using the app, you can reach out to our support at: support@spinasale.com and we'd be happy to help.
Great app. Really simple and easy to implement. Thank you
SniperKittens.com
TRYING THIS OUT, GETTING A GOOD FEELING FROM THIS APP.
Great app. You get alot of emails from it. People spin it like crazy!
amazing app! It definitely works as intended
I love this app! I have seen the Spin-a-Sale on other websites and had fun with it. I knew that I wanted to have this in my store. It was surprisingly easy! I appreciate how user friendly this app is. You are guided through the steps to set up you Spin-a-Sale. I had mine up and running in no time!
nice app. easy to install. easy to configure. overall a fun way to acquire their emails.
Worked great! Gave a good boost to our Summer sale.
Smooth sailing so far. Easy to set-up.
It's a good app and essential!