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After I clicked and uploaded the photo, why can it only be displayed on the product page on the computer, but not on the mobile phone? I need customer service help, thank you!
Hi there,
Our support team requested collaboration access to your store to resolve the issue and ensure that the app works for your theme as it should.
Also, you can always contact our 24/7 support directly via email: support@nexusmedia-ua.com.
Best regards,
The NexusMedia team.
Top tier customer support. Super fast to respond and helpful.
Hi,
Thank you for the great feedback! We highly appreciate your kind words!
If you need additional help or have any questions, please contact our 24/7 support team. We are always here to help.
Best regards,
The NexusMedia team.
I’ve been using the Spin Studio app for a while now, and it has significantly improved the user experience on our store. The 360-degree product spin feature is a game-changer, and our customers love it! What really stands out is the exceptional customer support—the team have been incredibly responsive and helpful in resolving any issues we encountered. They go above and beyond to ensure everything works perfectly, both on web and mobile.
I highly recommend this app for any store looking to enhance product visuals and customer engagement!
Hi,
Thank you so much for the great feedback and your recommendation—this is our biggest reward! We highly appreciate it!
Should you need further assistance or have any ideas on app improvement - just contact our 24/7 support team. We are always here to help.
Best regards,
The NexusMedia team.
very good!
Hi,
Thanks for your feedback! We're glad you like our app.
Kind regards,
The NexusMedia Team.
Does exactly what it says on the tin, really easy to use & the team are very helpful with super speedy responses!
Hi,
Thanks for your feedback. We appreciate it!
Should you need further help with SpinStudio or any of our apps - contact our 24/7 support team. We are always here to assist.
Best regards,
The NexusMedia team.
easy to setup and seems to work well. be nice to have to visible controls for the end user
This app is amazing! I looked at all the 360° spin apps and this one is by far the best. You can keep all your static product images along with the spin, which you can't do with some of the others. It's so easy to use, just upload the images and go!
The support is great too, I needed help with the liquid code as my theme had the code in the wrong place. I got a reply almost straight away and the fix was done so quickly with a full explaination of what had beencarried out so I understood it.
The pricing is so reasonable, with a tierd pricing structure depending on how many spins you upload. I love it!
Great app great customer service. I was building a brand new product page and couldn't figure out some coding problems and they helped me right away.
Great app and great customer service, I highly recommended them :)
They helped me within hours and even accessed my code to adapt what was required!
App works great, easy to use and it's exactly what we needed. Also the support team is helpful and responds very quickly!