Reviews (21)
Refine
-
By rating
A very professional app development team! I’m truly grateful!
Hi,
Thank you so much for your great feedback and warm words!
Should you need additional help or have any questions, please get in touch with our 24/7 support team! We are always nearby to assist as soon as possible.
Best regards,
NexusMedia team.
Extraordinaria app con la que puedes destacar los productos en tu sitio web además el equipo de soporte te guía y ayuda en cada momento para poder integrarla y que disfrutes de sus beneficios. Increíble y estoy encantado 100% recomendables.
Hi,
Thank you for the great feedback and kind words about our service and support! We truly appreciate it!
Should you need additional help or have any questions, just contact our 24/7 support team, and we'll do our best to assist you as soon as possible.
Best regards,
The NexusMedia team.
Great app great customer service. I was building a brand new product page and couldn't figure out some coding problems and they helped me right away.
The Spin Studio team has been incredible in their customer service!
They answer same day and do all they can to help you out with their product.
Does exactly what it says on the tin, really easy to use & the team are very helpful with super speedy responses!
Hi,
Thanks for your feedback. We appreciate it!
Should you need further help with SpinStudio or any of our apps - contact our 24/7 support team. We are always here to assist.
Best regards,
The NexusMedia team.
Fast and effective support!
Hi there,
Thank you for the feedback and kind words about our support!
We are always nearby to assist you as soon as possible. If you need additional help, feel free to contact our 24/7 support team.
Best regards,
The NexusMedia team.
Great APP, very simple with a fantastic support team.
Hey,
Thanks for your kind words and excellent review! Appreciate the height value of the app.
If you need any assistance, please get in touch with our 24/7 support team.
Best regards,
The NexusMedia team!
App works great, easy to use and it's exactly what we needed. Also the support team is helpful and responds very quickly!
Beware, uninstall the app they will WIPE all your 360 spin data rendering months of work useless. We won't be back and will be asking Shopify for a full refund as they offered no support to resolve just excuses.
Hello,
We really remove all the shop related data once you remove the app and cancel your subscription. Re-installation of the app that is actively used is pretty uncommon situation, but we'll definitely update the app to keep data for at least 1-2 days to avoid such issues.
I truly apologize that we did not propose you to recover the data on your initial request. We have backups that we could use to recover data, but that's something developer should do manually for your shop, but takes takes some time. So in case you have just few images it's much faster to just upload them again - unfortunately, we did not realize you had so much data in the app.
After your comment on app removal we proposed to recover your data, and we're still ready to do that if you'll decide to install our app back.
We truly apologize for all the troubles caused.
Best,
SpinStudio team
super appli, l'équipe du service clients à pris mon porblème en main rapidmeent et maintenant tout fonctionne merci à vous.
Hi,
Thank you so much for your feedback! It was a pleasure to assist you.
Should you need additional help or have any questions, please get in touch with our 24/7 support team. We are always here to help.
Best regards,
The NexusMedia team.