Secomapp: Spin To Win , 1,205 reviews
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At first it was fine, but after awhile it stop showing on my website.
Thank you for your review. The spin wheel was set to display 1 time for 1 visitor who clicked the wheel and wouldn't appear again for the same visitor. Therefore, this feature may have created the bad impression of the app not working. We are sorry for this unfortunate misunderstanding. We updated the app function since then. Now, the spin wheel can be set to show again or limited displaying time.
For assistance, please contact support@secomapp.com
..................................................................................................................... BAD
Thank you for your review. Did something trouble you? If there is any thing you need, we are always ready to support.
Please contact via support@secomapp.com
not working, try to setup but it says check all fields again
Thank you for your review.
We noted your feedback and updated the bug in the new version. We're truly sorry that you left with an unpleasant experience.
For assistance, please contact support@secomapp.com
Recently dissapeared from my shop. Campaign still says active. No email response. Come on guys?!!!
Thank you for your review. The spin wheel was set to display 1 time for 1 visitor who clicked the wheel and wouldn't appear again for the same visitor. Therefore, this feature may have created the bad impression of the app not working. We are sorry for this unfortunate misunderstanding. We updated the app function since then. Now, the spin wheel can be set to show again or limited displaying time.
New update: We contacted and sent a follow-up. We are glad that you understood the situation and there is no more misunderstanding between us.
For assistance, please contact support@secomapp.com
It is free for a reason. DO NOT USE THIS IF YOUR SITE IS LIVE!
I notice all the positive reviews are not reviews at all. They are just random stores leaving 5 stars without even testing the app. So my review is for those that are actually interested in a real review of the app.
We have had this for a little over a week and will be removing it today.
The widget is permanently there, theres no option to close it, so if a customer doesn't want it, or has spun, they are stuck with an ugly widget in their face, bouncing around for no reason at all. This is a massive problem.
There are other issues, like the widget is defs not acceptable to be released to anyone with a live site. The widget takes ages to open and close, it stutters opening and closing, it jumps around and all in all, it slows the whole site down.
I have contacted support, they said they have updated the code. But literally nothing has changed.
I cannot keep risking my site looking tacky because of sloppy developers
Thank you for your feedback. Our support team updated the new version of the app and fixed the bug. We would love to handle the glitch till the end if you could give us a another chance. We are sorry that you felt the app wasn't a good match.
For further discussion, please reach us via support@secomapp.com
the damm pop up is too small!! nobody even see it
Thank you for your review. Your feedback was noted and we updated the app to be better. We're sorry for the inconvenient experience.
For assistance, please contact support@secomapp.com
I used this from last night as free trial and my computer security Trend Micro has confirmed and blocked that this app is malicious and has been involved in online scams and frauds. So I quickly removed it.
Thank you for your feedback to the app.
This is our first-hand experience as we have never witnessed any report on the security of the app. Our technical team will examine it carefully to clarify this issue.
If you want to provide further details of this case, please email us at support@secomapp.com
i don't know yet I have not seen it
And when you check out it does not give you the coupon code???
Thank you for your review.
After getting the coupon code, you only need to click "Copy" and use the coupon in checkout. We also place a popup to remind customers to use the coupon. Hope that it answers your question well.
Should you need us, please email to support@secomapp.com
Bad. Wouldn't even display in the correct location.
Thank you for your review.
If it is just a glitch, we would love to make the app work properly for you. We fixed that issue and sent a follow-up email. We're sorry that we didn't have the chance to back you up properly.
For assistance, please contact support@secomapp.com
Seems okay, designs and creative potential is a little less than ideal.
EDIT: I was forced to review to activate the spinner, but after 'successfully' setting it up - I can now review it honestly.
First of all, the spinner pop-up is ugly, it looks like a malicious pop-up advertisement and not something I would want it to click on.
Well, that's if I could click on it!! The widget doesn't even open, it just bounces around after I click on it.
It doesn't help that the website to build the spinner on, is littered with coding, grammatical and spelling errors.
Overall, a mess! Would not recommend to anybody that wants their business to be taken seriously.
Please pardon us for rushing a review. We tried to send several follow-up emails. We're truly sorry that you left before we could have a chance to back you up.
Your feedback for the wheel design was noted and the app was updated. We sincerely thank you for your review.
For assistance, please contact support@secomapp.com