Reviews (7)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 9, 2022

We had a robust process for detecting fraud but some orders were still getting through, so adding an extra layer of security never hurts. Since installing Spotrisk, we have been able to automate the fraud checks we used to do manually, and by combining Spotrisk with our payment gateways protection we can quickly identify a fraudulent purchase and not ship it. Avoiding the time and headache just one fraudulent order causes chasing courier companies and dealing with chargebacks pays for itself

Playtech
New Zealand
Over 1 year using the app
March 26, 2022

I’ve been using this app for approximately 4 months, as I run six different Shopify shops, I was an ideal candidate to test using the one app on multiple shops the data they are collecting to help us fight cyber crime, track suspicious activity is a necessary evil when people are continuously trying to do fraudulent orders. I’m looking forward to see how this app develops, every retailer should give it ago.

TV REMOTES
New Zealand
About 1 year using the app
January 19, 2023

Great app, has been very reliable in detecting fraudulent orders across our stores - especially during busy sales periods and promotions that we run.

Edwards & Co Australia
Australia
11 months using the app
August 4, 2023

The best app for preventing not just fraud. Spotrisk is a step ahead of the rest, with so much customizability for your specific store. Very happy with the overall product.

Joy!
New Zealand
10 months using the app
March 18, 2022

Super helpful app to keep an eye on our orders so we don't have to - great customer service also! :)

BONI & BECK
New Zealand
7 months using the app
December 12, 2022

A great system to keep you informed of any possibly fraudulent orders. Highly recommended for busy times and orders which you may have overlooked. Highly recommended!

Lx2001 - Homewares, Outdoor, Phone Accessories, Cases, Speakers, Headphones + More
New Zealand
7 months using the app
July 28, 2023

A ONE-STOP SHOP in order security. Incredible layers of monitoring and protection, adjustable to the needs of the seller. Excellent in detecting and blocking fraudulent orders and bogus buyers. Highly recommended for sellers that receive tons of orders on a daily basis.

Urban Time
Philippines
2 months using the app