Reviews (740)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design platform that simplifies product creation and customization. They praise the quality and variety of products, fast shipping, and seamless Shopify integration. The Customizer feature allows customers to design their own products, adding a unique selling point. Merchants also value the competitive pricing, reliable print quality, responsive customer support, and continuous app improvements.

August 25, 2021

Hätte ich gewusst, dass Ihr noch eigene Werbung für spreadshirt dem Kunden dazulegt und ich dadurch Kunden verliere, hätte ich die App niemals benutzt!

H21 online
Germany
About 3 years using the app
Spreadshirt Print On Demand replied August 26, 2021

Hallo H21 online,

Danke für Ihre Bewertung.

Das sollte nicht der Fall sein. Können Sie sich direkt mit mir in Verbindung setzen und mir die Bestellnummer schicken, die die ...

December 18, 2020

They show you a mockup that looks like it has a decent print size for a christmas sweater. Actual print size is WAY smaller. Final product looks like shit. This is blatant false advertising. Cost me allot of bad reviews. You should be able to trust that what they show you is what you get! Actual print size is literally 50% of what they showed. Can't trust them

Canvas Portal
Canada
Over 2 years using the app
Spreadshirt Print On Demand replied December 22, 2020

Hello Canvas Portal,

Thank you for leaving your honest review, we're very sorry to hear that you were not happy with us. However, we were also slightly confused as it seems ...

Edited January 31, 2023

2023 UPDATE:
SPOD has gone from bad to worse. Seriously, they will ruin your print on demand business. Use Printify, Printful...any other Shopify partner but SPOD. They have the worst customer service, slow response, and take zero responsibility.

They've recently moved to fulfill from a new facility, causing delays without any way to track shipments or where the order is in the production process ...

Spooky Cat Press
United States
Over 2 years using the app
Spreadshirt Print On Demand replied June 8, 2021

Hi Spooky Cat Press,

Thank you for your review.

I'm really sorry this is the experience you've had with us so far. When it comes to customer service, we are working hard to ...

Edited January 10, 2022

AWFUL !!! I used to send this guys most of our orders about 80% in 2020, now they are getting 10% even less, their prices increased a lot, their customer service is awful, if they send a bad print to the customer they will not care in giving a refund. An order was more than 10 days in production and never shipped even after calling customer support 3 times and sending more than 4 emails. DO NOT ...

Planet4Life
Bolivia
Over 2 years using the app
Spreadshirt Print On Demand replied July 6, 2020

Hello Planet4Life,

Thank you for your review, we're happy to hear that our app works so well for you, especially since you have experience in the POD business. We look ...

Edited October 19, 2021

We have used SPOD in the past and the print ink appeared high quality like you would find in a retail store. Very happy with that. Placed a recent sample order for new shirt designs, and the print was more like an iron on vinyl patch. Felt very thick and honestly very homemade ... nothing wrong with that if that is what you are going with. Contacted SPOD for resolution and they explained that ...

Holt Bladeworks
United States
About 2 years using the app
Spreadshirt Print On Demand replied October 21, 2021

Hi Holt Bladeworls,

Thank you for your honest review.

When placing a vector design on some of our products, Flex Print will be used by default. This is a print that is ...

Edited October 25, 2021

App does not support bulk upload in the same way the spread shirt shop does. You need to create the products one by one. Why reinvent the wheel when you already have a great application on your online store. But worst of all, I just happened to lose all the information stored inside the shopify app including bills because I deleted the app. With other apps, everything stays stored in the cloud. I ...

Roudbreck
Luxembourg
About 2 years using the app
Spreadshirt Print On Demand replied October 27, 2021

Hi Roudbreck,

Thank you for your review.

The bulk upload for products is something we want to work on. However, it is a feature that we didn't take from SpreadShop due to ...

June 11, 2022

Terrible app, first couple of sample orders both debit and credit cards rejected. Both orders did not reach customer, take days to respond to e-mails, no customer chat. Still haven't received the sample order I sent to myself so can't comment on the quality. Just made another order and got an error message "Unexpected problem with this order" . Three days and still no repsonse from customer ...

GERARDSPOETRY
United Kingdom
About 2 years using the app
Spreadshirt Print On Demand replied June 17, 2022

Hello GERARDSPOETRY,

Thank you for taking the time to review our app, although we're very sorry to hear that you're unhappy with our services. Our customer service staff will ...

Edited May 18, 2021

I just wish that their print quality were better, because I tested out several orders me as a client and the print quality are very disappointing. I loved the application and the look of the product in my store, but in the end the result was terrible. I am so sorry after so much work, I have to find a better service. I will not recommend this quality to my clients. .

Children's Green Planet
United States
About 2 years using the app
Spreadshirt Print On Demand replied May 19, 2021

Hi, Children's Green Planet,

I'm sorry this is the experience you've had with our prints. Have you reported the low-quality prints to our customer service? Please send them a ...

Edited September 21, 2019

I really want to love this company. I think their fitted t-shirts are great, and overall the app is pretty decent as is, though there is still a lot of room for improvement. My one star is based on the quality of printing. It’s awful. Digital printing can be decent, but all of the samples they’ve sent me have been just terrible. The blacks are nowhere near black, more like a gray. Everything has ...

Wax Poetics Storefront
Netherlands
Almost 2 years using the app
Spreadshirt Print On Demand replied September 23, 2019

Hey there,

Thank you very much for the feedback. I am really sorry to hear that the print turned out bad.
We will address this with our production team to check what went ...

Edited December 30, 2020

Worst customer service. You'll receive promises for restocking weekly but in reality the products stay out of stock for months.

merchclouds
United States
Almost 2 years using the app
Spreadshirt Print On Demand replied May 7, 2020

Hi merchclouds,

Thanks for leaving the feedback! One of our main aims, alongside fast production times and low prices, is to make the app as easy to use as possible. This is ...