Reviews (744)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its user-friendly design platform that simplifies product creation and customization. They appreciate the fast shipping and production times, high-quality products, and print results that enhance brand reputation. The intuitive interface suits all tech levels, and responsive customer support with competitive pricing helps maintain profitability. Its diverse product range and commitment to sustainability are also valued.
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Handling super, aber dass es keine Möglichkeit gibt eine Sammelrechnung zu bekommen, verursacht unnötige zusätzliche Kosten für Verkäufer, weil jeder Sale einzelnd über das Geschäftskonto läuft.
Auch keine Anpassung von mehreren Produkten gleichzeitig (z.B. alle Kinder Shirts) o.ä. nicht möglich. Wenn Spread also Maße ändert, heißt es jeden Artikel einzelnd bearbeiten.
Hallo Themba&Thando,
vielen Dank für dein Feedback! Wir freuen uns, dass du das Handling der App schätzt. Wir verstehen, dass die Möglichkeit einer Sammelrechnung sowie eine Bulk-Bearbeitung von Produkten hilfreiche Features wären. Dein Feedback ist wertvoll für uns, und wir werden es bei zukünftigen Feature Entscheidungen berücksichtigen.
Bei weiteren Fragen oder Anliegen wende dich gerne an unseren Kundenservice.
Liebe Grüße
Sabrina
Integration Manager
Spreadconnect Team
I will say some of the things are useful But I have to agree with alot of the posts its a pain staking process to set up the shipping and your help file is not at all helpful. The way you have your shipping rates are very frustrating cause price should not be the determining factor for shipping. Either set up shipping integration or get rid of cost based shipping cause that is a nightmare to set up in shopify. especially when you have so many different products.
Hello Shirts For Vets,
Thank you for sharing your feedback! We're glad to hear that some aspects of the system have been useful to you. However, we completely understand your frustration with the shipping setup process and the challenges that come with configuring cost-based shipping.
We are aware of the complexity around shipping rates and are working on finding better and more transparent solutions in the long term. Your feedback regarding the help files is incredibly valuable, and we're actively working on improvements to make everything more intuitive.
If you have any further questions, please feel free to contact our customer service.
Thank you!
Best regards,
Sabrina
Integration Manager
Spreadconnect Team
Es feht eine Bulk bearbeitung
Hi SHT Design,
vielen Dank für dein Feedback! Wir verstehen, dass die Möglichkeit einer Bulk-Bearbeitung für viele Nutzer hilfreich wäre. Dein Vorschlag ist wertvoll, und wir werden ihn bei zukünftigen Entscheidungen berücksichtigen, um die Benutzerfreundlichkeit weiter zu verbessern. Bei weiteren Fragen oder Anregungen wende dich gerne an unseren Kundenservice.
Vielen Dank und liebe Grüße,
Sabrina
Integration Manager
Spreadconnect Team
They ship out quickly, but my customers are constantly receiving the wrong items. Many times items we do not even sell! Their turn around times are great, but their quality control is severely lacking!
Hello My Adventure Challenge LLC,
Thank you! We appreciate that you are taking the time to leave us a review! We are constantly trying to improve our quality standards and assortment. In case your customer received the wrong item, we highly encourage you to reach out to our dedicated customer support team. service@spod.com
They are available to assist with any order discrepancies or concerns you may have.
Kind regards
Sabrina SPOD Team
Project Manager
Been using them for a couple years and at this point only use them for one item because their prints wash off after a few washes for most of their items. Love the actual hoodie garment itself. High quality! I just wish their print was more consistent.
Thank you for your review and feedback! We appreciate your business with SPOD. We have recently upgraded our machines and completed some much needed maintenance to help address issues with print quality. Hoping to see much better results, but if you need any additional help or support please reach out via support@spod.com.
Overall, I'm satisfied with the products and prices from this supplier. However, there is no way to sync the different shipping tiers from SPOD to the store via the app. SPOD offers 3 tiers of shipping: Standard, Premium and Express. However, I can only select the type of shipping I want if I place orders via the app. If a customer places an order via the store, the app assumes that the order shipping is standard (even if I have set different tiers in my own shipping methods on my store). According to Shopify's Support Team, SPOD needs to activate "App Shipping Profiles" in order for the correct shipping method to be allocated to each order.
Hi ZERMANK Apparel,
Thank you for your feedback and I'm happy you are satisfied with our products and prices.
When it comes to the shipping profiles, we currently do not use the "App Shipping Profiles" but we are working on implementing it. However, it is possible to use the different shipping tiers for your customers, without placing the order yourself. You can find all the information here: https://faq.spod.com/hc/en-us/articles/360020928319-How-can-I-configure-my-shipping-rates-for-Shopify-
If you have any questions, please don't hesitate to contact our customer support: support@spod.com
Sincerely,
Your Spod Team
the app is fantastic but the shipping rate is very high and it take a long time this is the only issue with this app
Hello hakonah,
Thank you for your feedback! Sometimes, suppliers calculate the shipping rates into the product prices to offer lower shipping. That means, in turn, higher product prices.
We want to be transparent about our prices so that you have the possibility to decide, what prices you want to offer your customers in turn.
You can find some useful information on this subject in our FAQ pages: https://faq.spod.com/hc/en-us/articles/360010855433-How-can-I-configure-shipping-cost-in-Shopify-#article
As for the delays in production: we know this is frustrating, we're currently working on increasing our capacities so we can again offer a quicker turnaround on incoming orders. We try to keep our merchants up to date on this designated faq page: https://faq.spod.com/hc/en-us/articles/360012726799.
ou can see our COVID-19 updates here about our current situations - https://faq.spod.com/hc/en-us/articles/360012726799-COVID-19-Updates-#article
Updated 1-10-2020: Will we ever be able to print on the sleeves again? And after many attempts, you never responded to my previous question about the images appearing and disappearing. Why?
Can't even see the customizer now...
My previous order was sent out very quickly, thank you kindly. That was really awesome.
If you can open the customizer in a new tap to fill the whole window , that would be great...
A Lot of confusing tags they add, coding, and very difficult to add products. I have spent hours of deleting bad coding in the automatic descriptions and unwanted tags.
We're sorry to hear you are experiencing these issues. The descriptions and tags should be white labeled and easily modified during the product creation process. We would love to look into this issue further, as we have not had other reports, but it does sound like a technical issue. If you could send the specifics to support@spod.com that would be great!
I really love the quality of the clothing but when I try to design clothes non of the images load when I search them up so I am constantly clicking random blank spaces to see which pattern I like best and it’s a headache. The quality of the clothes give me a lot of compliments I just wish it was easier to design clothes on. I wish there was a save button so I don’t have to recreate my design each time and I also which I could upload my own designs. Just some advice thank you.
Hello Vixay, thanks for compliments about the quality of our clothing. It is possible to upload your own designs to all products. There is also a nice and easy way to stop you from recreating designs each time. If you reach out to support@spod.com we would be happy to get all of these issues solved for you.
Produktkatalog und Funktionsumfang ist an sich gut und ausreichend. Support antwortet zügig bei Fragen oder Problemen. Produktions- und Versandzeiten sind sehr gut. Ein absolutes "No Go" ist jedoch, dass die Firma Spreadshirt auf dem Versandetikett als Rücksendeadresse auftaucht. Ein Whitelabeling Versand ist in Deutschland auch nach Monaten immer noch nicht möglich - warum auch immer?! Es wirkt für den Kunden sowie für den Shopbetreiber wirklich sehr unseriös, wenn hier die Daten von Spreadshirt auftauchen. Sobald ein Whitelabeling Versand möglich ist, gebe ich auch 5 Sterne, da diese Funktion Super wichtig ist!
Hallo ChroonZ,
danke für dein Feedback. Auf dem Etikett sollte eigentlich nicht "Spreadshirt" auftauchen. Wenn dem so ist, dass handelt es sich um einen Bug dem wir nachgehen werden.
Eine individuelle Rücksendeadresse ist allerdings nicht möglich in DE.
Unser Versandteam hat lange mit DHL und anderen Anbietern gesprochen. Aktueller Stand ist, dass für ~ 15,-€ Zusatzkosten (pro Sending) eine individuelle Adresse angegeben werden kann.
Viele Grüße
SPOD