Reviews (740)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly design platform that simplifies product creation and customization. They praise the quality and variety of products, fast shipping, and rapid production times. The app's ease of integration, robust customization tools, competitive pricing, and commitment to environmental sustainability are also appreciated. Additionally, the responsive customer support team is frequently highlighted for their effectiveness in resolving issues.
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Handling super, aber dass es keine Möglichkeit gibt eine Sammelrechnung zu bekommen, verursacht unnötige zusätzliche Kosten für Verkäufer, weil jeder Sale einzelnd über das Geschäftskonto läuft.
Auch keine Anpassung von mehreren Produkten gleichzeitig (z.B. alle Kinder Shirts) o.ä. nicht möglich. Wenn Spread also Maße ändert, heißt es jeden Artikel einzelnd bearbeiten.
Hallo Themba&Thando,
vielen Dank für dein Feedback! Wir freuen uns, dass du das Handling der App schätzt. Wir verstehen, dass die Möglichkeit einer Sammelrechnung sowie eine Bulk-Bearbeitung von Produkten hilfreiche Features wären. Dein Feedback ist wertvoll für uns, und wir werden es bei zukünftigen Feature Entscheidungen berücksichtigen.
Bei weiteren Fragen oder Anliegen wende dich gerne an unseren Kundenservice.
Liebe Grüße
Sabrina
Integration Manager
Spreadconnect Team
I will say some of the things are useful But I have to agree with alot of the posts its a pain staking process to set up the shipping and your help file is not at all helpful. The way you have your shipping rates are very frustrating cause price should not be the determining factor for shipping. Either set up shipping integration or get rid of cost based shipping cause that is a nightmare to set up in shopify. especially when you have so many different products.
Hello Shirts For Vets,
Thank you for sharing your feedback! We're glad to hear that some aspects of the system have been useful to you. However, we completely understand your frustration with the shipping setup process and the challenges that come with configuring cost-based shipping.
We are aware of the complexity around shipping rates and are working on finding better and more transparent solutions in the long term. Your feedback regarding the help files is incredibly valuable, and we're actively working on improvements to make everything more intuitive.
If you have any further questions, please feel free to contact our customer service.
Thank you!
Best regards,
Sabrina
Integration Manager
Spreadconnect Team
They ship out quickly, but my customers are constantly receiving the wrong items. Many times items we do not even sell! Their turn around times are great, but their quality control is severely lacking!
Hello My Adventure Challenge LLC,
Thank you! We appreciate that you are taking the time to leave us a review! We are constantly trying to improve our quality standards and assortment. In case your customer received the wrong item, we highly encourage you to reach out to our dedicated customer support team. service@spod.com
They are available to assist with any order discrepancies or concerns you may have.
Kind regards
Sabrina SPOD Team
Project Manager
Es feht eine Bulk bearbeitung
Hi SHT Design,
vielen Dank für dein Feedback! Wir verstehen, dass die Möglichkeit einer Bulk-Bearbeitung für viele Nutzer hilfreich wäre. Dein Vorschlag ist wertvoll, und wir werden ihn bei zukünftigen Entscheidungen berücksichtigen, um die Benutzerfreundlichkeit weiter zu verbessern. Bei weiteren Fragen oder Anregungen wende dich gerne an unseren Kundenservice.
Vielen Dank und liebe Grüße,
Sabrina
Integration Manager
Spreadconnect Team
I really love the quality of the clothing but when I try to design clothes non of the images load when I search them up so I am constantly clicking random blank spaces to see which pattern I like best and it’s a headache. The quality of the clothes give me a lot of compliments I just wish it was easier to design clothes on. I wish there was a save button so I don’t have to recreate my design each time and I also which I could upload my own designs. Just some advice thank you.
Hello Vixay, thanks for compliments about the quality of our clothing. It is possible to upload your own designs to all products. There is also a nice and easy way to stop you from recreating designs each time. If you reach out to support@spod.com we would be happy to get all of these issues solved for you.
Overall, I'm satisfied with the products and prices from this supplier. However, there is no way to sync the different shipping tiers from SPOD to the store via the app. SPOD offers 3 tiers of shipping: Standard, Premium and Express. However, I can only select the type of shipping I want if I place orders via the app. If a customer places an order via the store, the app assumes that the order shipping is standard (even if I have set different tiers in my own shipping methods on my store). According to Shopify's Support Team, SPOD needs to activate "App Shipping Profiles" in order for the correct shipping method to be allocated to each order.
Hi ZERMANK Apparel,
Thank you for your feedback and I'm happy you are satisfied with our products and prices.
When it comes to the shipping profiles, we currently do not use the "App Shipping Profiles" but we are working on implementing it. However, it is possible to use the different shipping tiers for your customers, without placing the order yourself. You can find all the information here: https://faq.spod.com/hc/en-us/articles/360020928319-How-can-I-configure-my-shipping-rates-for-Shopify-
If you have any questions, please don't hesitate to contact our customer support: support@spod.com
Sincerely,
Your Spod Team
I'm having a little difficulty creating products. Why isn't there a list of templates instead of going in and copying a template from the store?
Hello The Wanted Tees and More,
Thanks for leaving your feedback, this feature is currently on our roadmap and we hope to have it released in the near future. We will be sure to announce the release when it is complete.
I used this app to print on mugs and t-shirts. It did a good job printing on mugs and the mugs were high quality. While the premium t-shirts are also good quality, the print quality is hit or miss. Black print on white t-shirts comes out faded, streaked and with ink residue spots. Would be fantastic if they figured out a way to provide consistently good print quality on t-shirts. It would also be great if SPOD expanded their product catalog to include more home-goods (picture frames, art, full throw pillows instead of just pillow cases, and more socks). Lastly, I'm waiting on full color mugs to return as not having them in stock is really hurting my sales.
Hello Maggie & Ace,
Thank you for reviewing our app and for your honest feedback on our print quality. We're always grateful for examples of what can be done better to achieve a consistent print quality, so you can feel free to email us pictures of the prints to support@spod.com and we can then approach our colleagues in the production facilities to find out what can be done better. Thank you!
Been using them for a couple years and at this point only use them for one item because their prints wash off after a few washes for most of their items. Love the actual hoodie garment itself. High quality! I just wish their print was more consistent.
Thank you for your review and feedback! We appreciate your business with SPOD. We have recently upgraded our machines and completed some much needed maintenance to help address issues with print quality. Hoping to see much better results, but if you need any additional help or support please reach out via support@spod.com.
I like the app, i dont LOOOOVEEE it.
1. no mockups for alot of things
2. shipping is expensive
3. no etsy intergration
4. quality of print can be better
5. everything smells like vinegar and thats a big turn off with customers.
it is really great for the price tho and i will keep using it for certain hoodies that i like.
check out my website to see what ive created
www.spacecadetclothing.com
Hello,
Thanks for the feedback, I will go through and answer your topics.
1. no mockups for alot of things - We have mock ups for a lot of products but not everything, our aim in 2020 is to have mockups for every single product. In the meantime you could use a service like placeit.net for moore mock ups.
2. shipping is expensive - I am sorry to hear you find our shipping expensive, if you take a look at our competitors SPOD has the cheapest shipping prices. We would love to lower the prices in the future.
3. no etsy intergration - We do not have an integration for Etsy, but you could use apps on Shopify's app store to upload products to Etsy.
4. quality of print can be better - I will look into your orders and see what we could have done better.
5. everything smells like vinegar and thats a big turn off with customers. - Unfortunately this is the nature of Print-on-Demand. We need to add a pre-treatment to make the ink stick to the products, this is gone with a quick wash.
Thanks,
Adam from SPOD.