Reviews (18)

Overall rating
4
Counts per rating level
  • 78% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
September 13, 2024

AVOID AT ALL COSTS ...

Overbilled us for 5 - 6+ months when we never used the app once, nor onboarded any creators since there were key features missing.

CS/Billing team ignored all of our requests to issue refunds.

Empty Soda
Canada
About 1 year using the app
Squad Experience Ltd replied October 1, 2024

Thank you for your review. We’d like to clarify that our Customer Support team did respond promptly, and we issued a refund 3 days after you first reached out. Please kindly check your email for the confirmation.

January 24, 2024

Be cautious! The program claims to be free but requires a $99 monthly subscription to accept participants. This could be misleading and lack transparency. It's advisable to thoroughly check before subscribing to avoid unwanted surprises.

Miss Jenan
Sweden
About 1 hour using the app
Squad Experience Ltd replied January 30, 2024

Hi, Emma here :) Our plan is free for up to $500 affiliate revenue allowing merchants to try out all the app's features before committing.
I understand there might have been some confusion so we’ve already enhanced our listings to ensure that our pricing details are even more clearly communicated.

Additionally, ​I’ve personally reached out to you to offer more details and to align our plans with your needs. We're keen to continue the conversation and provide any further assistance you require.

Your experience with our platform is very important to us, and we're here to support you every step of the way!
🖤💗