StatusNotes
- Pricing
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From $4.99/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 0.0 (0 Reviews)
- Developer
- Lincado Ltd
Featured images gallery
Add custom messages to order status pages that reduce customer enquiries and answer questions.
StatusNotes adds custom messages to order status pages that customers see when tracking their orders. Create order-specific notes for delivery delays, product substitutions, or special handling instructions. Set up store-wide messages with return policies, contact information, and shipping updates that appear on every order page. This reduces support tickets by answering questions before customers ask them. Includes automatic backup protection that restores everything if accidentally removed.
- Add personalised messages to individual orders for delivery updates and changes.
- Display the same message on every order page with policies or contact details.
- One-click restore recovers all notes if accidentally deleted or app uninstalled.
- Download complete note records as CSV or JSON files for your record keeping.
- Works with any Shopify theme without requiring code changes or manual setup.
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
Categories
Pricing
Starter
$4.99 / month
- Upto 500 Orders per month
- Create 1 Custom Note per order
- Create 1 Store-wide messages
- 30-day history
- Export Notes backup as CSV
10-day free trial
Growth
$8.99 / month
- Upto 2000 Orders per month
- Create 2 Custom Notes per order
- Create 2 Store-wide messages
- 12-month history
- Export Notes backup as CSV
10-day free trial
Pro
$12.99 / month
- Upto 3500 Orders per month
- Create 5 Custom Notes per order
- Create 5 Store-wide messages
- Life-time history
- Export Notes backup as CSV/JSON
- One-click restore Missing Metafields and
10-day free trial
Business
$14.99 / month
- Upto 7500 Orders per month
- Create 10 Custom Notes per order
- Create 5 Store-wide messages
- Life-time history
- Export Notes backup as CSV/JSON
- One-click restore Missing Metafields and
10-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Lincado Ltd.
Resources
Developer
Sigma House, Oak View Close, Edginswell Park, Torquay, ENG, TQ2 7FF, GB
Launched
October 31, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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Edit products
Products or collections
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Edit orders
All order details for the last 60 days
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Edit your Online Store
Metaobjects or metaobject definitions
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