StatusNotes

Name: StatusNotes
Brand: Lincado Ltd
Rating: 5.0 (1 reviews)

Pricing: From $4.99/month. Free trial available.
Rating: 5.0 (1)
Developer: Lincado Ltd

Add custom messages to order status pages that reduce customer enquiries and answer questions.

StatusNotes adds custom messages to order status pages that customers see when tracking their orders. Create order-specific notes for delivery delays, product substitutions, or special handling instructions. Set up store-wide messages with return policies, contact information, and shipping updates that appear on every order page. This reduces support tickets by answering questions before customers ask them. Includes automatic backup protection that restores everything if accidentally removed.

Add personalised messages to individual orders for delivery updates and changes.
Display the same message on every order page with policies or contact details.
One-click restore recovers all notes if accidentally deleted or app uninstalled.
Download complete note records as CSV or JSON files for your record keeping.
Works with any Shopify theme without requiring code changes or manual setup.

Languages

English

Works with

Customer accounts

Pricing

Starter

$4.99 / month

Upto 500 Orders per month
Create 1 Custom Note per order
Create 1 Store-wide messages
30-day history
Export Notes backup as CSV

10-day free trial

Growth

$8.99 / month

Upto 2000 Orders per month
Create 2 Custom Notes per order
Create 2 Store-wide messages
12-month history
Export Notes backup as CSV

10-day free trial

Pro

$12.99 / month

Upto 3500 Orders per month
Create 5 Custom Notes per order
Create 5 Store-wide messages
Life-time history
Export Notes backup as CSV/JSON
One-click restore Missing Metafields and

10-day free trial

Business

$14.99 / month

Upto 7500 Orders per month
Create 10 Custom Notes per order
Create 5 Store-wide messages
Life-time history
Export Notes backup as CSV/JSON
One-click restore Missing Metafields and

10-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating

Counts per rating level

100% of ratings are 5 stars
1
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

December 26, 2025

Works exactly as intended and was easy to set up. We are using it to add notes when customers contact customer service and make an order change (preferred delivery date in our case). Previously, we didn't have a way for customers to see that the change had been made since the items on the order remained the same. This would be very helpful for anyone doing custom orders.

My Pet Chicken

United States

About 2 months using the app

Support

App support provided by Lincado Ltd.

Resources

Developer

Lincado Ltd

Sigma House, Oak View Close, Edginswell Park, Torquay, ENG, TQ2 7FF, GB

Launched

October 31, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address