StatusPro ‑ Custom Statuses
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
From $9/month. Free trial available.
- Rating
- 4.9 (73)
- Developer
- Indie SaaS
Featured images gallery
Apply custom statuses to your orders and keep customers updated on order progress!
Reduce support tickets and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress.
- Send auto emails to customers (or third parties) when order status changes
- Order status page integration - show your own custom order progress timeline
- Order lookup page allows customers to easily check order progress anytime
- Update order status via QR code scan on your smartphone (with photo upload)
- Set order due dates to help manage your orders and set customer expectations
Languages
English, Dutch, German, Spanish, Portuguese (Brazil), French, and Swedish
Works with
- Customer accounts
- Shopify Flow
- Shopify Admin
- Webhooks
- API
Categories
Tracking
Notifications
Pricing
Simple Plan
$9 / month
- 200 orders per month
- Unlimited statuses
- Email notifications
- Order lookup page
- Status page integration
- 6 months data retention
14-day free trial
Essential Plan
$19 / month
- 1000 orders per month
- Unlimited statuses
- Email notifications
- Order lookup page
- Status page integration
- 1 year data retention
- Webhooks
14-day free trial
Pro Plan
$29 / month
- 2000 orders per month
- Unlimited statuses
- Email notifications
- Order lookup page
- Status page integration
- 2 years data retention
- Webhooks, Flow & API
14-day free trial
Enterprise
$99 / month
- 4000 orders per month
- Unlimited statuses
- Email notifications
- Order lookup page
- Status page integration
- 2 years data retention
- Webhooks, Flow & API
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (73)
Been using for more than a year. Because of my business' specific, this app is my must have to keep my customers posted. The support is outstanding, albeit you can manage everything by yourself.
This app has been a life saver for our team! Daryl was super helpful on setup and getting it exactly where we needed to operate. The customer service is on top of it and quick to answer any questions or fix any issues we may experience due to user error. :)
Does what it says on the tin! This has been a great app for me, which I use for a tracking service from start to finish and really does help keep the customers informed which has reduced my admin/ customer service time. I have been able to get time back to work on the business and not just emailing with updates. Takes a bit of setting up, but it's worth it in the long run. Also Daryl is just as responsive as the other reviews say, he really cares about this app & his customers and is quick to resolve any teething issue, even user error issue (whoops, thanks).
Support
App support provided by Indie SaaS.
Resources
Developer
Launched
July 27, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Products, orders, Online Store
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View products
Products, collections
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Edit orders
Order fulfillments, merchant managed fulfillment, all order details, shipping information, third-party fulfillment
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Edit Online Store
Online Store page content on a path controlled by the app, Online Store pages
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