RP ProMap ‑ Store Locator

RP ProMap ‑ Store Locator

Reviews (393)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its professional store locator, enhancing customer experience with easy access to nearby locations. The bulk import feature saves time, and customizable filters improve search functionality. It's praised for fast performance and reliable map integration. The support team is consistently commended for quick, helpful service and custom solutions. Installation and setup are straightforward, making it accessible for those with limited technical expertise.

July 10, 2023

This app is quite clunky. It does have good functionality, but the actual process of entering information is extremely inefficient. The app needs some considerable Quality of Life changes:
-ability to set the default number of stores in the admin view. It reverts to 10 stores every time, which is very inconvenient
-after editing a store, it returns to the first 10 stores, and it changes the sort order.
-the sort order needs to have a default setting such as alphabetical or by store number
-the default store hours setting appears to do nothing. I'd assume that it should pre-populate the store locations but it does not
-needs to be integrated into the Shopify admin rather than opening on the developer website

This could be a fantastic app with a bit of work.

Mattress Mattress
Canada
Over 2 years using the app
Rose Perl Technology LLC replied July 11, 2023

Update 2 (15 Dec 2023): We had completed phase 2 of our UIUX overhaul. The app is now more responsive and had undergone a major facelift. We would like to hear your feedback on our new look.

Update 1 (14 September 2023): We had completed phase 1 of our user experience overhaul. The app is now embedded into the Shopify admin panel. We will be making more improvements to the UI/UX in the coming months.

Original reply 11 July 2023
Thank you for the review and feedback. We will be taking your suggestions as part of our improvement plans for Q3 2023. We will update you as soon as we had release the new updates.

February 23, 2021

Good app. Needed help and customer service took way too long to respond. I'm guessing its because of the geographical difference. Lagging North American response time.

Pit Barrel Cooker
United States
11 months using the app
Edited December 3, 2019

ErrorException (E_ERROR)
HELP
Undefined variable: store_name (View: /var/www/storelocator/app/views/home/login_redirect.blade.php)

WHY???

RELX UK
United Kingdom
3 months using the app
January 10, 2019

it does everything i need - all in all a good app. but not good value for money - $15 a month??
$4.99 and it would be a 5 star

Vegepod USA
United States
About 1 month using the app
Rose Perl Technology LLC replied July 14, 2019

We are sorry for making you unhappy about the price. We Secomapp also provide Free apps that you may need. You can have a look on our apps in the following link: https://apps.shopify.com/partners/secomapp. By the way, we have other special offers for Store Locator users. If you're interested please leave us a mail to support@secomapp.com.

February 11, 2019

Easy to implement and customise map layout. We used this map as it had the custom importing features we needed for our store.

Only issue has been with the Google Map API reaching it's limit several times, which is unfortunately not updatable without contacting Secomapp support. However, once contacted, support were quick to deal with the issue.

Sukin Naturals
Australia
21 days using the app
Rose Perl Technology LLC replied July 14, 2019

Thank you for your review. We are sorry for the inconvenience experience you had and hope you understand. We always try our best and work hard to make the app work better.

With any other issue, please send a mail to support@secomapp.com. We will support you right away.

June 19, 2025

Cette application est bonne et pas très compliquée pour l'utilisation. Cependant, si vous avez une boutique en plusieurs langues, cette application n'a pas encore la possibilité d'être traduite en plusieurs langues (unilingue seulement pour le moment).

L'équipe de support répond relativement rapidement, mais j'ai été 1 semaine avant d'avoir l'information concernant la traduction. Prendre en considération le fuseau horaire...

Nous avons utilisé cette application auparavant et nous étions en mesure d'avoir des traductions en plusieurs langues, mais ce n'est plus le cas. C'est très malheureux et devrait être mentionné dans les informations de l'application de Shopify.

Ferme Bio-Rard
Canada
14 days using the app
February 18, 2017

Just getting started . So far so good. Working on bulk data dump. Seems easy enuf but will update as process goes on.

So far look and feel is professional and accessible which is what I need

Global Village Cuisine
United States
About 22 hours using the app
Rose Perl Technology LLC replied July 14, 2019

Thank you for your motivative review. We will keep working hard to make our app better.
If our app keeps serving you well, please leave us a higher review.
Whenever you need help, just send us an email to: support@secomapp.com.
We are always ready to support you!